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Wow!!! They are so fast! My last claim was processed in 15 minutes! I emailed them attaching scanned claim and receipts and received the processed claim form saying that I will get back $500. I received an actual check in a few days. I will recommend this insurance company to all my friends with pets. Healthy Paws, thank you so much for your excellent service!!!

I've been surprisingly pleased with the speed and responsiveness of Embrace. I was expecting to wait at least weeks after a claim was submitted and I was contacted within days and a check issued in under a week. Would certainly recommend them to anyone without reservation. They're also excellent in their communication regarding claims and coverage.

Our boxer Gemma was found on a routine exam to have cardiomyopathy .She needed an ultrasound,a halter monitor,medication and soon after developed an infected anal gland (which took 3 visits as It was very stubborn.my claims (thank God) were paid and I was able to catch up on my other bills. Very happy Gemma has insurance,and the people on the phone were very nice and compassionate.the only improvement would be to Move things along faster . I'm very very happy that's our beautiful boxer is insured!

Our mixed breed staffordshire terrier tore her ACL while playing. After a few visits to the vet it was determined she had a severely torn ACL and would never walk correctly unless she under went surgery.Trupanion made the decision easy and they dealt with my Vet directly. The claim was processed quickly and very efficiently. We had our check within 2 - 3 weeks after the surgery. I ALWAYS recommend trupanion to all my my dog owning friends.

Our mixed breed staffordshire terrier tore her ACL while playing. After a few visits to the vet it was determined she had a severely torn ACL and would never walk correctly unless she under went surgery.Trupanion made the decision easy and they dealt with my Vet directly. The claim was processed quickly and very efficiently. We had our check within 2 - 3 weeks after the surgery. I ALWAYS recommend trupanion to all my my dog owning friends.

I researched many insurance companies and decided on Embrace for their coverage. Signing up was easy. Coverages can be tailored made for you needs. I took my 7 week Great Dane pup to her first vet visit the day after I picked her up from the breeder. The insurance forms were simple to use and the staff was very helpful in walking me through the steps this first time. My first paid claimed was for the Wellness plan have been overjoyed with the payment and EOB. I am a very satisfied customer at this time.

Our dog seems to be going from bad to worse. But because we have Embrace Pet Insurance we can afford to take him to one of best veterinarian hospitals in the county. We just put in our second large claim and received payment in a couple weeks. My heart breaks for other pet owners who can't afford high vet bills and have to put their animals down. Whenever anyone I know gets a new pet, I beg them to get pet insurance and specifically recommend Embrace.

I did a lot of research on pet insurance plans and went with Healthy Paws about three years ago. They've been great to work with. Very prompt reimbursement and great customer service. Just recently, After I submitted a claim for my dog, i realized i had never updated my address on the Healthy Paws website. I worried that my check was going to be delayed endlessly. However, once I alerted customer service to the problem they immediately offered to cancel the check and issue another one to my current address. I love the piece of mind that having good pet insurance brings. I don't have to stress about $$ when my dog needs care.

I HAVE BEEN VERY HAPPY WITH THE OUTCOME OF REVIEWS OF MY PETS EXPENSES. THE POLICY HAS BEEN ADMINISTERED EXACTLY AS PROMISED

In a time when customer service is lacking in almost every interaction with any business with more than a handful of employees you have exceeded all of our expectations! Thank you for being there for us when we needed.