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I've been a customer since 2010. Never submitted a claim until 2012 and since then have had to submit dozens. The first claims were for our golden retriever, Shelby who we sadly lost quickly to cancer. Being that those days were stressful and dark, Trupanion not only moved quickly and professionally, they did with care and compassion. Since then my other golden retriever has been diagnosed with some manageable conditions but those will require lifelong treatment. We are now regularly submitting claims and the service has remained consistent from Trupanion - extremely prompt, fair and kind hearted. I was skeptical of insurance when I first got my dogs. I thought I could set up a separate bank account and not worry. Thank goodness I changed my mind when a friend's beautiful boy got sick and put policies on my babies. Now I would never go without and it would never be any other company than Trupanion. Since February 2012 so far I have been reimbursed over $9,200. It only takes one incident or illness to wipe out what you may have thought was enough in a special savings account. If you're like me and would bankrupt yourself for your babies, strongly consider pet insurance.

I've been a customer since 2010. Never submitted a claim until 2012 and since then have had to submit dozens. The first claims were for our golden retriever, Shelby who we sadly lost quickly to cancer. Being that those days were stressful and dark, Trupanion not only moved quickly and professionally, they did with care and compassion. Since then my other golden retriever has been diagnosed with some manageable conditions but those will require lifelong treatment. We are now regularly submitting claims and the service has remained consistent from Trupanion - extremely prompt, fair and kind hearted. I was skeptical of insurance when I first got my dogs. I thought I could set up a separate bank account and not worry. Thank goodness I changed my mind when a friend's beautiful boy got sick and put policies on my babies. Now I would never go without and it would never be any other company than Trupanion. Since February 2012 so far I have been reimbursed over $9,200. It only takes one incident or illness to wipe out what you may have thought was enough in a special savings account. If you're like me and would bankrupt yourself for your babies, strongly consider pet insurance.

This was my first claim and Trupanion kept me informed via email on my claim from the time it was summited. It was great that they take the claims directly from my vet/s.

This was my first claim and Trupanion kept me informed via email on my claim from the time it was summited. It was great that they take the claims directly from my vet/s.

There are a lot of pet insurance companies out there and I really went through them. Embrace worked exactly as advertised, paid the full vet bill minus my deductible, and no schedule payments, paid exactly the amount the vet charged. When I called to set up the direct payment in my account everyone was kind and were obviously pet people and you can really tell the difference. I would recommend Embrace to anyone and everyone.

This company is very effcient and great to work with! They are there to help you with what you need and you can tell they truly care for your pet!

This company is very effcient and great to work with! They are there to help you with what you need and you can tell they truly care for your pet!

Sadly, our Westie, Zoey, started throwing up and it took the vets almost a month to figure out what was wrong. Once we submitted the claim, Healthy Paws turned it around within a week and we got paid about 10 days from the day we submitted it. We couldn't be happier with you guys. We hate that we had to use the insurance (it means Zoey was sick!), but you made the process quick and as easy as possible. Much appreciated!!

Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.

Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.