my pet surgery
My Cali developed mast cell tumor on her face, Trupanion not only covered her surgery but sent my refund within 10 days.
- INSURER:
Trupanion Canada
- POSTED: 08/17/2013
- BY: Cali
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
my pet surgery
My Cali developed mast cell tumor on her face, Trupanion not only covered her surgery but sent my refund within 10 days.
- INSURER:
Trupanion
- POSTED: 08/17/2013
- BY: Cali
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
So far, so good.
Quick response time with claim...I am impressed. I will be recommending them to family and friends!!
- INSURER:
Trupanion Canada
- POSTED: 08/16/2013
- BY: Teri
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
So far, so good.
Quick response time with claim...I am impressed. I will be recommending them to family and friends!!
- INSURER:
Trupanion
- POSTED: 08/16/2013
- BY: Teri
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Denied Claim
We have had a very upsetting week. It started when our beloved chocolate lab, Riggs got sick. It ended with a denied claim for more then $2000 in medical expenses from Trupanion. We have had this policy with them for over 3 years. We have done everything right.
They had no problem covering him and taking our money every month. The real problem was that they blind-sided us. I know you should never trust an insurance company, but I really believed they were different. If we had any warning at all that they were the same as any other big business, we could have come up with a payment plan at the vet or opened a credit card. We do not have extra money at the end of the month. But instead, we walked in there with all of our pennies in hand...thinking someone out there had our back. "Trupanion will have our back."
But they didn't.
They didn't even help with the diagnostic part of finding out what was wrong with our dog. Or the medications he needed during that time. Nothing.
It makes me sick to think that we have been paying them over $100 a month on top of all the health bills we have. It makes me sad to think that we were taken advantage of by another big business. I have been doing a lot of research on their company and the CEO Darryl Rawlings. It seems he was featured in Fortune magazine and countless other entrepreneurial publications. Congratulations on making a very high end living off of letting down middle class people trying to take care o
- INSURER:
Trupanion Canada
- POSTED: 08/16/2013
- BY: Melissa
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Absolutely fantastic insurance!
Embrace has done a great job with insurance claims. My dog had a scary encounter with a raccoon last year, and then a foot injury recently, and they paid the claims right away. Their customer service is execellent. I was very impressed that they followed up on my emailed questions right away. Embrace is worth every penny!
- INSURER:
Embrace
- POSTED: 08/16/2013
- BY: Holly
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Good experience so far
I have had a very good experience with ASPCA Pet Insurance so far. I have made two claims, each of which was processed quickly. The statements clearly identified which items were covered and which were not covered and why, and the reimbursement amounts that I received were in line with my expectations.
- INSURER:
ASPCA
- POSTED: 08/16/2013
- BY: Dmitriy
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very impressed with Trupanion's customer service
I've now had to submit 2 claims to Trupanion, each time, they were handled quickly and seamlessly. I would hhighly recommend Trupanion!
- INSURER:
Trupanion
- POSTED: 08/16/2013
- BY: Julie
- BREED: Pomeranian
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very impressed with Trupanion's customer service
I've now had to submit 2 claims to Trupanion, each time, they were handled quickly and seamlessly. I would hhighly recommend Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/16/2013
- BY: Julie
- BREED: Pomeranian
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Nikki's Nest of YellowJackets
Our dog Nikki got into a nest of yellowjackets and had to be rushed to the vet. Her head and throat were swollen and she was having difficulty breathing. Fortunately, we got her there in time to be given antihistemines to reduce the swelling and help her breathing. She later got an infection from the ordeal, but was treated and is doing well now after a month. Pet's Best was there for us, paying for her treatment and doing so promptly. It really was a relief to know we were covered for this unexpected event.
- INSURER:
Pets Best
- POSTED: 08/16/2013
- BY: Carol
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No