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Trupanion provided the benefits which I expected and did so in a timely fashion. I would recommend this company to any pet owner, and I would not own a pet without having the coverage which Trupanion offers.

Trupanion provided the benefits which I expected and did so in a timely fashion. I would recommend this company to any pet owner, and I would not own a pet without having the coverage which Trupanion offers.

Healthy Paws is the most caring compassionate company the people who work there truly care about animals. My 3yr old Fur-Baby Lucky (he is a 80lb Lab/Pit mix) had to have not one but both of his ACL's repaired within 6months of each other. I can't thank Healthy Paws enough for all of their help with NO questions. I thought for sure I would have been cancelled when he had to have the 2nd one done so soon...but just the opposite, they were great from start to finish right down to sending an e-mail a few days after surgery to see how he was recovering. If anyone is wondering...an ACL surgery in the type of dog I have is about $3600 each...it was such a relief to know that I could handle the $360 co-insurance and insure that my little buddy was going to once again be able to go on walks with me and fetch a ball. There turn around time on reimbursement is fast, for Lucky's first surgery I picked him on a Tuesday and my check from Healthy Paws was in my mail on Saturday! Every opportunity I get I tell people both those I know and some I don't about Healthy Paws Pet Insurance....If you love your best friend it is worth the investment in the event something catastrophic were to happen you never have to make a life or death decision because you might not be able to afford the treatment. I can honestly say that this was one of my most sound financial investments. Thank you again Healthy Paws!! :)

I have 2 dogs and a cat, my son has 2 Dogs. All are insured by Pets Best. Years ago I had a very prominent vet surgeon recommend Pets Best, he told me its the only insurance company that truly gives good coverage for pets. My dog ( and best friend), Grisham has had various medical issues and having this insurance has saved his life. For this, I am eternally grateful to your company. I am an RN working in hospitals for 25 + years and wish that people could have the quality health insurance that your company provides! Thank you for everything.

While sorry to have to use my pet insurance, I am a pet owner who is 100% satisfied with Trupanion. Their telephone staff is supportive, caring and very professional. I have had to submit 3 claims during my beautiful pet's illness, and I was so pleased with the rapid response from Trupanion. I was notified by e-mail when the claims were received, processed and sent out. Having my beloved pet sick has been very stressful for us, but there has been no stress whatsoever dealing with Trupanion. I endorse them wholeheartedly.

While sorry to have to use my pet insurance, I am a pet owner who is 100% satisfied with Trupanion. Their telephone staff is supportive, caring and very professional. I have had to submit 3 claims during my beautiful pet's illness, and I was so pleased with the rapid response from Trupanion. I was notified by e-mail when the claims were received, processed and sent out. Having my beloved pet sick has been very stressful for us, but there has been no stress whatsoever dealing with Trupanion. I endorse them wholeheartedly.

I decided to try Pets Best for my new puppy after my vet recommended them to me. 3 days after I signed up my puppy broke his arm! I was so stressed out because I knew it was going to cost me a lot of money. When I called Pets Best they reassured me that everything was going to be ok and that I had gotten a really great plan that became effective that same day for accidental. I felt like I was talking to the vet after hearing how concerned the woman sounded. I did not feel like I was talking to an insurance company. The vet did indeed recommend surgery. I set it for the next day and submitted a pre authorization paperwork to PetsBest. Within an HOUR they had a response for me and had approved reimbursement for the surgery. A couple days later I submitted the claim with the final bill and they deposited the money into my account within a few days. They also followed up with me over the phone to make sure I understood everything that was happening. Great customer service and so easy to use the web portal. So happy!

I had several questions to ask about a claim that we had already submitted. Kendra was very nice and helped with all my questions. I thought of another question several hours later, called back, and luckily, I got Kendra again. She remembered me and my dog's illness and helped me with my other questions. She was very sweet!!!

My 7 month old Vizsla Lenny contacted kennel cough in a day care facility that turned into a slight Pnemonia and he was running a fever of 105.3. Since it was the weekend, I to take him to an emergency Vet hospital. After an overnight stay he responded very well to the antibiotics and is back to his old self. Healthy Paws was easy to work with, very fast to respond and genuinely interested in the health of my dog. A simple email asking how he was doing meant a lot to me. I signed up for healthy paws when Lenny's littermate swallowed a battery and it cost $5,000 to remove it. It's the best investment I have made in a very long time!

Simple fact is that my mini-dachshund had a back injury. As promised and with no BS whatsoever, they paid the 90% of my dog's huge surgery bill.