No hassle, quick processing
Healthypaws is great. We left the claim form with the vet, they faxed it in and we had our check in less than week. No hassle at all.
- INSURER:
Healthy Paws
- POSTED: 09/03/2013
- BY: Rob
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Great customer service!
Our dog recently had a complicated, severe traumatic tooth fracture. The tooth had to be extracted by a dental veterinarian specialist and our dog also required post-operative medications and follow up. My husband and I, as well as our 9.5 year old dog, were pretty upset and scared about the whole ordeal.
Healthy Paws helped ease the stress of this injury and surgery with their great customer service and timely turn around process. My husband told me last week that we have a check coming from Healthy Paws and I was astonished that any insurance company would send payment so quickly. I wish our own insurance policies were this efficient! The customer service department is fantastic and we have been very pleased and satisfied with the handling of our claims. There have been no surprises or "read the fine print" hassles from Healthy Paws. The only thing I think that could use some improvement is being able to submit claims electronically rather than on paper but I understand Healthy Paws works with a lot of animal care providers and this may not be possible. That is the only reason I gave the rating of 9 instead of 10 is having to print out the form and bring to the vet (which we usually forget to do, then we have to send later) rather than an electronic process.
Keep up the great service Healthy Paws and I would definitely recommend them!
- INSURER:
Healthy Paws
- POSTED: 09/03/2013
- BY: Kristin
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Great ... thus far
Before we adopted Tank in late July, I already researched pet insurance companies and decided on Embrace. I arranged insurance for him before I even brought him home. I decided the Wellness Rewards was worth the money for us, since the monthly cost is lower than the amount you may use. So far, I have only submitted 2 Wellness claims (his 2 booster shot visits). Both claims were paid in a short time period (a week or less). I'm am currently happy, and hope to remain happy with the decision to purchase insurance on him. I also, hope I only need to use the Wellness portion of our policy.
- INSURER:
Embrace
- POSTED: 09/03/2013
- BY: Amy
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Thank you
our Harley was diagnosed with cancer in Jan 2013 and was not given much time. It is 7.5 months later and ASPCA has been with us the entire time. they have paid our claims in a timely manner to help with the financial burden of taking care of our baby. They have also called us several times just to check on him. John at ASPCA has been the BEST.
- INSURER:
ASPCA
- POSTED: 09/03/2013
- BY: Jennifer
- BREED: Sheltie
- AGE OF PET: Over 11 years
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Completely happy :-)
I am very happy with the service and peace of mind i get with Embrace. Everything is very clear and communication is great. I have processed several claims for my two dogs now with no problems.
- INSURER:
Embrace
- POSTED: 09/03/2013
- BY: Valerie
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Service as described
My dog suffered a soft tissue injury. We brought him to the vet, they examined him, took x-rays and diagnosed him, sending us home with pain meds. Our vet submitted to Trupanion and we recieved our reimbursement,EXACTLY as described in the insurance information. Even better: Now that we have had our first claim processed, our vet trusts Trupanion enough to submit claims directly and only bill us the difference! No up front costs at all. It gives me peace of mind to know that my Veterinary clinic trusts the company that much. We are all very happy campers with a very healthy puppy!
- INSURER:
Trupanion Canada
- POSTED: 09/02/2013
- BY: Michelle
- BREED: Sheltie
- AGE OF PET: 7 - 10
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Service as described
My dog suffered a soft tissue injury. We brought him to the vet, they examined him, took x-rays and diagnosed him, sending us home with pain meds. Our vet submitted to Trupanion and we recieved our reimbursement,EXACTLY as described in the insurance information. Even better: Now that we have had our first claim processed, our vet trusts Trupanion enough to submit claims directly and only bill us the difference! No up front costs at all. It gives me peace of mind to know that my Veterinary clinic trusts the company that much. We are all very happy campers with a very healthy puppy!
- INSURER:
Trupanion
- POSTED: 09/02/2013
- BY: Michelle
- BREED: Sheltie
- AGE OF PET: 7 - 10
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AMAZING!!!!!
I have a different pet insurance for my 1st dog that I am not happy with. I found Healthy Paws online and signed up my baby bulldog Asanti with them. It has been nothing but AMAZING. I NOT only received my claim reimbursement quickly but I received an email checking on Asanti. By far the best pet insurance ever!!!
- INSURER:
Healthy Paws
- POSTED: 09/02/2013
- BY: Nikki
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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ASPCA experience
Overall we are very happy with ASPCA pet insurance, although the premium does tend to go up year on year (what doesn't?) we have still found it to be beneficial and worthwhile, especially in cases of emergency. It gives us peace of mind to know that if something were to happen to our beloved French Bulldog that we can take her straight to the vets without worrying about cost. There is an annual deductible but after that costs are covered. The claim process is easy and efficient and we are always reimbursed in a timely fashion.
- INSURER:
ASPCA
- POSTED: 09/02/2013
- BY: Amy
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Fast response
Our little dog got a mass above her left toe and had to have surgery to remove it. They were great in getting the reimbrustment as fast and as they did and it was paid just as they stated 90% of total bill. The other pet insurance I had did not pay anywhere near, its great to know that they pay like they said without a lot of questions, and were nice enough to email a few days later to see how she was doing. That's what I call great service
- INSURER:
Healthy Paws
- POSTED: 09/02/2013
- BY: Diania
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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