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My dog ingested some type of poison. He was vomiting and having bloody diarrhea. I took him to an emergency vet clinic by my house and they treated him and kept him overnight. The bill was about $1,200.00. Trupanian paid 90% as promised. About a month later, I got a notice from Trupanian that my credit card on file was expired. That would have given them the perfect excuse to drop me in light of my expensive claim. They didn't. They just sent me an email notifying me that I needed to give them my new expiration date.

Submitted our 1st wellness claim and it was processed very quickly. Had other pet insurance and they were slow to reimburse (over a month) from submission. Embrace is a very friendly and customer oriented company. Folks so responsive and helpful.

We have been satisfied generally however my dog has been insured with them since birth and the premium keeps going up each year. Also my vet charges are always way more than what they think is customary and reasonable.

Email filing, online claim status tracking, and direct deposit made this a painless process. I received the Wellness reimbursement for our dog within days of sending in the email. Very efficient, great customer service.

Kodi was a very lucky pup. He injested something that he picked up thus causing him to become very lethargic and toxic. Thwe vet checked his vitals and did blood work ascertaining low white blood cells indicating some type of problem. She gave him fluids and liquid charcoal to remove the toxins from his system. When he went to his own vet he rechecked his blood work and his red blood cells were still not where hew wanted them so we are trying to figure out how to get them back up. we are trying to determine if he might have a parasite. As of right now he's holding his own but we will be be doing some more tests next week.

Kodi was a very lucky pup. He injested something that he picked up thus causing him to become very lethargic and toxic. Thwe vet checked his vitals and did blood work ascertaining low white blood cells indicating some type of problem. She gave him fluids and liquid charcoal to remove the toxins from his system. When he went to his own vet he rechecked his blood work and his red blood cells were still not where hew wanted them so we are trying to figure out how to get them back up. we are trying to determine if he might have a parasite. As of right now he's holding his own but we will be be doing some more tests next week.

My dog Pixie Dust broke a tooth which became infected Trupanion,then before the surgery to remove the tooth suffered an asthma attack. It was her first one and pixie's vet said it was probably from the Ridge fire affecting air quality.Greatfully she has recovered from both!Trupanion has paid all expenses less my deductible. I am so glad for this great company.

My dog Pixie Dust broke a tooth which became infected Trupanion,then before the surgery to remove the tooth suffered an asthma attack. It was her first one and pixie's vet said it was probably from the Ridge fire affecting air quality.Greatfully she has recovered from both!Trupanion has paid all expenses less my deductible. I am so glad for this great company.

Our dog, a Labrador Retriever, had her second TPLO surgery (ACL) surgery in the past 1 1/2 year. Both hind legs have now been repaired. Trupanion always paid their 90% promptly and actually had employees who cared about our dog and her recovery. I always gladly recommend Trupanion to any dog owner, most of whom don't realize that pet insurance is available.

Our dog, a Labrador Retriever, had her second TPLO surgery (ACL) surgery in the past 1 1/2 year. Both hind legs have now been repaired. Trupanion always paid their 90% promptly and actually had employees who cared about our dog and her recovery. I always gladly recommend Trupanion to any dog owner, most of whom don't realize that pet insurance is available.