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I HAVE TWO CHIHUAHUA'S INSURED BY HEALTHY PAWS. SINCE I HAVE BEEN WITH THEM IT HAS BEEN A WONDERFUL EXPERIENCE. THEY ARE MOST CARING AND SETTLE CLAIMS SUPER FAST. THEY MAKE YOU FEEL LIKE A FAMILY TO BE WITH. SINCE I HAVE MY DOGS THEY WHERE HEALTHY BUT TIME CATCHES UP WITH ALL OF US. MY ONE DOG SUFFERED HEARTWORM AND WAS SAVED AND RECENTLY MY OTHER DOGS LEG KEPT POPPING OUT OF ITS JOINT AND HAD SURGERY. THE COST OF THE LEG SURGERY ALONE WAS OVER $1,600 THE PLAN PAID AT 90% LESS MY DEDUCTABLE AND THE INITIAL DOCTORS VISIT. I PAY FOR A $50 DEDUCTABLE PROGRAM PAYING 90% AND IS MOST HAPPY. IT IS COSTLY BUT WHEN THE CHIPS ARE DOWN I'M SO GLAD I HAVE HEALTHY PAWS. THEY DO NOT COVER NORMAL DOCTORS VISITS OR PREVENTIVE CARE. SOME DAY I WISH THEY WOULD START A ADD ON PROGRAM THAT INCLUDES THIS ALSO. IF YOU LOVE YOUR PETS AND WANT GREAT COVERAGE FOR HOSPITALIZATION,OPERATIONS,MEDICINES THIS IS THE COMPANY FOR YOU.

Much quicker response, response was positive and explanatory.

I have a goldendoodle puppy. She was diagnosed with a UTI at about 3 months old. Her claim was processed very quickly and it was very easy - I just had the vet sign the claim form and make a copy of her records and invoice and faxed everything in. The claim was covered at 90%.

I have a goldendoodle puppy. She was diagnosed with a UTI at about 3 months old. Her claim was processed very quickly and it was very easy - I just had the vet sign the claim form and make a copy of her records and invoice and faxed everything in. The claim was covered at 90%.

I assumed heartworm meds would not be covered at all, but was very pleasantly surprised that it was all covered.

Prompt, courteous service and easy to understand claims process. Or first bankclaims went smoothly and quickly and the cheque received. What surprised me most was the follow-up email asking how our Katie was doing following her surgery - amazing customer service!

I am so furious and frustrated with this insurance company because of all the stress it causes my family and myself. I have never had a claim go through with them without having to fight for a claim in which they left out. I invested in the highest level (secure 4) and they would not cover an ear infection until I called them to complain about that. They also did not cover my dog's annual exam, vaccination and heartworm prevention even though it is stated on every one of their pamphlets and forms that it is covered through secure 4. I find it ridiculous that I have to follow up with them every single time I make a claim and they can't seem to get their own plans right. I thought pet insurance was supposed to put me at ease, but instead I feel like all my money is just being flushed down the drain because they refuse to compensate me for most things I claim. What's the point on investing in this then?

I am very thankful I have embrace insurance as my dog has had numerous problems this year. While the last payout took two months which was the longest time they still came through.

I really enjoyed using trupanion! Our vet submitted the claim on our behave, they requested all applicable medical history and kept me up to date with emails. They responses promptly to any email questioned I had and mailed me a cheque in a timely manner.

I really enjoyed using trupanion! Our vet submitted the claim on our behave, they requested all applicable medical history and kept me up to date with emails. They responses promptly to any email questioned I had and mailed me a cheque in a timely manner.