frustrating
While the staff did give me updates, it took too long. At first I was told they had the records from one animal hospital. A few weeks later, I was told they needed more detailed information from the same hospital. The animal was sick in July, I had the forms submitted then. The case was finally settled and paid in late September.
- INSURER:
Embrace
- POSTED: 09/23/2013
- BY: vicky
- BREED: Dachshund
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Refund for Ninja's spay
I was pleasantly surprised to get my refund for my dog Ninja's spay procedure that fast! I received an email specifying approval and cost of refund, and the following day the bank transfer was done!!
Truly happy for the excellent service of Embrace. My niece was right in referring Embrace to me.
- INSURER:
Embrace
- POSTED: 09/23/2013
- BY: Teresa
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Prompt payment, Excellent coverage
I've written several positive reviews of Embrace and am glad to do so again. The coverage is really excellent. My kitty has had it for 8+ years and I've had to use it several times to cover expensive emergency procedures. I also have the wellness plan, which I just used. I appreciate getting an email each time, letting me know the claim was received, and again and email letting me know the claim will be paid and by how much. Very good communication and prompt payment.
- INSURER:
Embrace
- POSTED: 09/23/2013
- BY: Shelly
- BREED: American Shorthair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Terrific
I only have positive comments -the customer service, enrollment process, communication about claims, and fast payment make EMBRACE a good choice for anyone looking for pet insurance. My 9 month old Australian Shepherd puppy tore her hind leg tendons requiring surgery. I was concerned that the insurance would find something not to pay, however, all was covered (minus deductible and co-insurance). I highly recommend EMBRACE pet insurance.
- INSURER:
Embrace
- POSTED: 09/23/2013
- BY: Eileen
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great people and support!
I am so thankful we chose healthy paws to cover our 1 year old Golden Retriever. Our perfectly healthy baby, fairly soon after his first birthday, developed an immune mediated muscle disorder. We were devastated when our boy woke up one morning and couldn't get around. It's been a long road but healthy paws has been with us the whole way offering support and have consistently been reachable by phone when we needed further clarification.
- INSURER:
Healthy Paws
- POSTED: 09/23/2013
- BY: Hilary
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
AmAzInG!
We had a pre approval for $700.00 surgery within 48 hours and the vet hospital was paid directly the day after the surgery!
What a relief to not have to come up with $7000 and wait for reimbursement!
Jamie was awesome and truly cared!
- INSURER:
Trupanion Canada
- POSTED: 09/23/2013
- BY: Ashley
- BREED: Pit Bull
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
AmAzInG!
We had a pre approval for $700.00 surgery within 48 hours and the vet hospital was paid directly the day after the surgery!
What a relief to not have to come up with $7000 and wait for reimbursement!
Jamie was awesome and truly cared!
- INSURER:
Trupanion
- POSTED: 09/23/2013
- BY: Ashley
- BREED: Pit Bull
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
BOSCO'S INSURANCE CLAIM
UNBELIEVABLY GOOD EXPERIENCE, ESPECIALLY AFTER DEALING WITH INSURANCE COMPANIES PERTAINING TO MY LOSSES AFTER SUPERSTORM SANDY
- INSURER:
Trupanion
- POSTED: 09/22/2013
- BY: LYLE
- BREED: Rottweiler
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
BOSCO'S INSURANCE CLAIM
UNBELIEVABLY GOOD EXPERIENCE, ESPECIALLY AFTER DEALING WITH INSURANCE COMPANIES PERTAINING TO MY LOSSES AFTER SUPERSTORM SANDY
- INSURER:
Trupanion Canada
- POSTED: 09/22/2013
- BY: LYLE
- BREED: Rottweiler
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
