Find and read reviews with confidence

When we got our third and fourth Berners, I knew we'd need insurance. I had had coverage from another company for the first two, and although they did what they said they'd do, the reimbursed based on an unrealistically low schedule and there were quite a few exclusions. Two Berners, two years, just north of 9K in claims; all paid promptly. From coverage for immune mediated meningitis, to simple skin infections, to a fragment of a tennis ball that was ingested and took a couple of months to pass, they''ve paid it all. The older dog has hips that will be prone to,dysplasia later and our vet suggested a series of injections to help prevent it. I didn't submit a claim for these since I knew hip dysplasia wasn't covered for the first year. They actually called me and asked about his and told me that since he had not been diagnosed with hip dysplasia it would be covered and to submit a claim. When is the last time your insurance company called you and asked you to submit paperwork so they could send you a check. There are quite a few companies that write pet insurance now. I looked at all of them before picking Healthy Paws. Very few have annual deductibles, rather than per incident deductibles. Those that have annual deductibles tend to have WAY more exclusions. The premiums are reasonable and the claims service is speedy. I always have my check within three days, most of the time in two days and once I even got the check the next day. (I live about 45 miles from the "Mother Sh

My dog had skin problem with his bulldog curly tail I got updates weekly from Embrace to let me know regarding my claim , great company to deal with .

My dog Bubu was diagnosed with an ACL tear in both knees. Thankfully he is insured with Healthly Paws. I did not have to worry about the cost of the surgery. Healthy Paws afforded me the easy of mind of only worrying about his health. They processed the claim quickly and although I have not received the check yet, I received notification that it will be mailed to me within 10 days. Sending them the claim and documentation was very easy. To top it all, they have sent emails asking me how is his doing and wishing him a quick recovery. I am so impressed with the company and will highly recommend them.

After my pet was admitted to the hospital, I contacted Healthy Paws to file a claim. Their staff was extremely professional and courteous in handling my claim. They even followed up after my pet came home to see how he was doing. They really care about you and your pet!! Outstanding!!

For the past 4 years I have always submitted my claims via mail, then waited up to 10 days for my check. This time I decided to file my claim electronically, and I was quite surprised at how "user friendly" your process is. I also signed up for electronic transfer directly into my bank account. Now instead of a week to 10 days, I received my refund within 48-72 hours.

I have been with Embrace since the birth of Frosty (Lab). She's 4 years old. I have been very happy with the service and have recommended Embrace to friends.

Our dog was just diagnosed with cancer. Happened very quickly, thought at first to be renal but after pathology confirmed to be sarcoma. I have had Trupanion for about 5 yrs or so. After a couple of yrs the rates went up and I was going to cancel, thinking well the premiums will come out to be the same as the cost of an illness. Well I never cancelled and sooo glad I didn't. Over 3 days we had to pay about $6000 for tests, admission to critical hosp, surgery, ICU, meds Drs fees etc. Trupanion was great. I called to be sure we were covered & they were very caring and helped immensely. Knowing we did not have to decide on care based on money really helped to focus on our dog. We submitted our papers for her care and within a week had reimbursement- amazing. We also were advised to have a pre-approval done for chemotherapy, should she need it. We did & received the quote very quickly as well. For anyone thinking of getting Trupanion, or stopping it , believe me, it is a life saver. Can't say enough about them, they helped us through a very emotional time with our Corgi & will praise them always. Thank you Trupanion!

Our dog was just diagnosed with cancer. Happened very quickly, thought at first to be renal but after pathology confirmed to be sarcoma. I have had Trupanion for about 5 yrs or so. After a couple of yrs the rates went up and I was going to cancel, thinking well the premiums will come out to be the same as the cost of an illness. Well I never cancelled and sooo glad I didn't. Over 3 days we had to pay about $6000 for tests, admission to critical hosp, surgery, ICU, meds Drs fees etc. Trupanion was great. I called to be sure we were covered & they were very caring and helped immensely. Knowing we did not have to decide on care based on money really helped to focus on our dog. We submitted our papers for her care and within a week had reimbursement- amazing. We also were advised to have a pre-approval done for chemotherapy, should she need it. We did & received the quote very quickly as well. For anyone thinking of getting Trupanion, or stopping it , believe me, it is a life saver. Can't say enough about them, they helped us through a very emotional time with our Corgi & will praise them always. Thank you Trupanion!

It has been a very straight forward to deal with Embrace. We're newly insured, and so far so good! Thank you!

I purchased Embrace pet insurance thinking I was doing a good thing when I rescued my 3-month old puppy. However, 1-week prior to receiving coverage, my puppy was treated for a bladder infection. Little did I know that this would have resulted in a pre-existing condition and all of my future claims, because my dog is prone to it due to her inverted vulva, have been denied. On top of this all claim processing is extremely slow.