Knee Surgery - Great Service
My dog had his second ACL repair two weeks ago. Both surgeries were covered by Healthy Paws without a problem. The claim was handled and I had a check within 10 days. The people at Healthy Paws are top notch and extremely easy to deal with. You can tell that they really care. I would highly recommend!
- INSURER:
Healthy Paws
- POSTED: 10/04/2013
- BY: Brandon
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wonderful People to help me thru this Process.
Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.
- INSURER:
Trupanion Canada
- POSTED: 10/04/2013
- BY: Marie
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Wonderful People to help me thru this Process.
Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.
- INSURER:
Trupanion
- POSTED: 10/04/2013
- BY: Marie
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Excellent
Associates are helpful and convey a true concern for your pet.
- INSURER:
Trupanion Canada
- POSTED: 10/04/2013
- BY: Henry
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Excellent
Associates are helpful and convey a true concern for your pet.
- INSURER:
Trupanion
- POSTED: 10/04/2013
- BY: Henry
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Great coverage and excellent customer service!
I have been working at a veterinarian's office for 25 years but due to health issues I could no longer stay in the field. I knew with having a new puppy in the house and no longer having the great discount that I used to receive I needed pet insurance. Over the years VPI pet insurance has had the market and was the insurance that I was most familiar with while working at the hospital. I started to read other reviews here and found Healty Paws. I quickly found that they had a simple plan with little to no restrictions at a very fair price. I contacted their customer service to ask a few questions and it was at that time I knew I was going to go with them! I have had to take my new puppy in two times now for orthopedic injuries and gastrointestinal issues. Both claims went so incredibly smooth and had my reimbursement check in the mail in less than 2 weeks. The claim form is set up under your account so either your veterinarian can print it or you can and take it in for them to fill out their portion. I have the veterinarian do most of the work so basically there is little to no work to file a claim! I am extremely satisfied with all aspects of this insurance! I hope this review was helpful as the ones I read that brought me to this decision!
- INSURER:
Healthy Paws
- POSTED: 10/03/2013
- BY: Tracy
- BREED: Dalmatian
- AGE OF PET: 0 - 3
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Trupanion provided coverage all approved diagnosis
Our 8m old doberman puppy experienced heart failure in May 2013. It was completely unexpected. There really were no signs prior. He was diagnosed with mitral dysplasia and atrial myopathy caused by leaky heart valves which he was born with. He was hospitalized for 6 days at a specialty hospital where he underwent around the clock care and medications. Expenses for his hospital stay and on-going doctor visits and medications were in the thousands. We are extremely fortunate we purchased coverage through Trupanion shortly after we got him. Trupanion claims department and customer service was exceptional. Initial claim took about 4 weeks because all medical history needed to be verified. Subsequent claims have been much quickly with turnaround time of 1-2 weeks. Trupanion has provided 90% coverage for all approved diagnosis & services. We highly recommend Trupanion to other pet owners and have already recommended Trupanion to our friends and family.
- INSURER:
Trupanion Canada
- POSTED: 10/03/2013
- BY: Judy
- BREED: Doberman
- AGE OF PET: 0 - 3
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Trupanion provided coverage all approved diagnosis
Our 8m old doberman puppy experienced heart failure in May 2013. It was completely unexpected. There really were no signs prior. He was diagnosed with mitral dysplasia and atrial myopathy caused by leaky heart valves which he was born with. He was hospitalized for 6 days at a specialty hospital where he underwent around the clock care and medications. Expenses for his hospital stay and on-going doctor visits and medications were in the thousands. We are extremely fortunate we purchased coverage through Trupanion shortly after we got him. Trupanion claims department and customer service was exceptional. Initial claim took about 4 weeks because all medical history needed to be verified. Subsequent claims have been much quickly with turnaround time of 1-2 weeks. Trupanion has provided 90% coverage for all approved diagnosis & services. We highly recommend Trupanion to other pet owners and have already recommended Trupanion to our friends and family.
- INSURER:
Trupanion
- POSTED: 10/03/2013
- BY: Judy
- BREED: Doberman
- AGE OF PET: 0 - 3
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True to pet insurance
Our our 13 Lhasa became very ill. He spent 5 days in the hospital with a bill of $7800. Trupanion paid the entire 90% less our $250 deductible and initial office visit of $65. We submitted our claim and received a check with 10 days before the credit card arrived. The claim service was excellent. I would recommend Trupanion to anyone seeking Pet insurance. They are excellant
- INSURER:
Trupanion Canada
- POSTED: 10/03/2013
- BY: Buddy
- BREED: Lhasa Apso
- AGE OF PET: Over 11 years
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True to pet insurance
Our our 13 Lhasa became very ill. He spent 5 days in the hospital with a bill of $7800. Trupanion paid the entire 90% less our $250 deductible and initial office visit of $65. We submitted our claim and received a check with 10 days before the credit card arrived. The claim service was excellent. I would recommend Trupanion to anyone seeking Pet insurance. They are excellant
- INSURER:
Trupanion
- POSTED: 10/03/2013
- BY: Buddy
- BREED: Lhasa Apso
- AGE OF PET: Over 11 years
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