Find and read reviews with confidence

I received my cheque within 2 weeks of Zoe's treatment. This company does deliver what they advertise.

Trupanion did not waste any time looking into my puppy's claims. They emailed and updated me every step of the way.

Trupanion did not waste any time looking into my puppy's claims. They emailed and updated me every step of the way.

Started my insurance in March 2013 because my friends dog got hit by a car and he got hit with a 6000.00 dollar bill. My dog Bronx is a pit bull and he can get very wound up so I was nervous and thought pet insurance would be a good idea. After having the insurance for only a few months he tore his ACL and Healthy Paws covered 90% of my bill needless to say I'm very happy Thank You Healthy Paws

First experience in actually submitting claims to Trupanion. Everything went smoothly and payment was prompt. The communication via email was above and beyond. We were kept fully aware of the status of our claims submitted over a number of weeks. Reside in Florida / Summer address CT.Claims were in CT.

First experience in actually submitting claims to Trupanion. Everything went smoothly and payment was prompt. The communication via email was above and beyond. We were kept fully aware of the status of our claims submitted over a number of weeks. Reside in Florida / Summer address CT.Claims were in CT.

My husband and I had our doubts about Embrace, as we did with any other insurance carrier and the insurance industry in general. However, Embrace came through on our claim and made everything so easy! Our 4 1/2 year old Boston Terrier had to have surgery for her brachycephalic-related issues. Our claim form was faxed in and within the next few days we received an email acknowledging receipt and that our claim would be processed within approximately 20 days. We received another email just to let us know the claim was still in queue, and then a final email within the 20 days saying it was processed and that a refund check was already on its way. Coverage aside, the customer service at Embrace is wonderful. Prompt, friendly responses and updates. It's like Amazon or Zappos, but for pets :) We love Embrace and have our other Boston covered under them.

The first month I sent in claim forms they were not processed, and the lady at that time (on the phone) after I called a month later, had asked "oh did you wanted them submitted" really no...i sent them to you for fun, considering you are an insurance company and I sent you receipts, what did you think you where supposed to do with them?!finally i managed to have one really helpful lady, who I am going to email my forms right after this.

The first month I sent in claim forms they were not processed, and the lady at that time (on the phone) after I called a month later, had asked "oh did you wanted them submitted" really no...i sent them to you for fun, considering you are an insurance company and I sent you receipts, what did you think you where supposed to do with them?!finally i managed to have one really helpful lady, who I am going to email my forms right after this.

I'll keep this review short, sweet and straight to what matters. I learned the hard way with my first dog and was slumped with the bill so I vowed to not make the same mistake twice. Healthy Paws was recommended by a friend so I jumped at the opportunity and it paid off. Not only is my wallet happy with the coverage refund, but I feel safe and secure knowing my dog Milo is also safe and secure with Healthy Paws. I recommend the $100 deductable at 90% coverage. You wont regret it! Healthy Paws was in constant comunication with us throughout the entire process walking us through each and every step! They even checked up on Milo after the process which I was blown away as we all know great customer service is practically extinct. Thanks again Healthy Paws!