Find and read reviews with confidence

Always extremely fast & friendly!! Would recommend to anyone with pets!!

It gives me a sense of calm knowing I can get the best care possible for my Shih Tzu/Maltese dog. Every animal is not perfect and when it comes to illness an animal can become more compromised. Trupanion works for us and I am pleased with the program.

It gives me a sense of calm knowing I can get the best care possible for my Shih Tzu/Maltese dog. Every animal is not perfect and when it comes to illness an animal can become more compromised. Trupanion works for us and I am pleased with the program.

When I had VPI, it seemed that very little was considered "allowable"! Then, they had a deductible for every condition, every year. That is $50 here and $50 there, so you never got anything back. Then they'd change the policy, to top that off. Their annual prices are astronomical! I am so glad that I made the decision to go with Pet's Best. It took me months to decide, but let me tell you.... don't wast your time and money. Just try Pet's Best. I'm not sure how long it took to handle the claim. Max 1-2 wks, but it may have been 1 wk or less, which is what I'm putting!!

I woud not dream of having any other insurance take care of our little boy Ari , he is to precious to us.we constantly recommend Trupanion so much, that people ask I I work for the companyMy response is ...I just love how they treat our little guy No delay with claims, friendley service Our little guy had a big patella surgery with lots of aftercare Totaling close to 4000 .00 in claims It was handled smoothley and super fast .....A+ Thank you Trupanion

I woud not dream of having any other insurance take care of our little boy Ari , he is to precious to us.we constantly recommend Trupanion so much, that people ask I I work for the companyMy response is ...I just love how they treat our little guy No delay with claims, friendley service Our little guy had a big patella surgery with lots of aftercare Totaling close to 4000 .00 in claims It was handled smoothley and super fast .....A+ Thank you Trupanion

Don't really have a claims story, but I'd like to say that I LOVE this company(!) and I recommend it to every pet owner I know!!!

Good customer service with pleasant people on helplines. They processed my claim quickly. Sadly, I had a major expenditure that was not covered as it was discovered during the waiting period, but overall an important resource to have if one has pets.

This particular claim was processed very quickly; direct deposit made things even faster - just days. My other claim is still pending and was submitted the same day - I haven't received any further communications about this other claim since... I would have liked more detailed explanation on both claims viewable online because if additional information is needed by the Vet then I can make a call to push things along. VIP Pet Insurance handle this process much better and that was many years ago when technology wasn't at all what it is now. Theresa I'm halve satisfied with the process so fare. I cant recommend Embrace yet as your 1 for 1 on claim processing and communication.

We had a $3000 experience when our beautiful 2 year old goldendoodle apparently ingested some goose poop. She started getting sick and by the 5th time there was an unbelievable amount of blood...we knew this was serious and were wondering how much it would all cost. After a few days in the vet emergency clinic and almost $3000 later....we are so thankful that we invested in healthy Paws pet insurance. The customer service is top notch and they processed and sent out claims literally the same week!!! We can't sing their praises enough!!