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People are nice and caring. Didn't wait long for pre approval. And the claim was processed unexpectedly fast.

People are nice and caring. Didn't wait long for pre approval. And the claim was processed unexpectedly fast.

Even though there was confusion on my part about my let's records Trupanion took care of our needs and continued to find answers for us.

Even though there was confusion on my part about my let's records Trupanion took care of our needs and continued to find answers for us.

About a year ago, I decided it was time to finally get pet insurance for my 5 yr old, 75lb lab/shepherd mix, Willy. A friend told me about Healthy Paws, and their reviews and prices looked good to me. Fast forward one year, and poor ol' Willy has torn a ligament in his rear left leg. Having our Healthy Paws insurance took away all the anxiety of having to even have a discussion about whether or not we'd be able to afford the nearly $5000 of treatments he needed. That was 3 weeks ago, and I received my reimbursement from Healthy Paws last week! That's 2 weeks it took them to get me my money back! I believe they actually had the claim processed within a day or two. And there have been at least a couple of emails from their claims manager just checking in, and seeing how Willy is doing.I don't often review services like this, but that's because I'm not usually inspired by such exceptional service. I honestly can't recommend Healthy Paws enough. I've already gotten a few different friends to sign up!

Brooke is a therapy dog, part chow, part ??? She tore her cranial cruciate ligament in her right knee while playing. Surgery has corrected and problem with a lot of home TLC and much help from our insurance. This is a common accident with dogs and there is a limit on the amount of the insurance payment, but what a big help it was!!! We love our pets and do our best for them. We are so pleased with how our claims have been handled for Brooke, and also for her pup, by ASPCA Pet Insurance. Thank you!!!

Healthy Paws is excellent! I cannot imagine not having this care/service for my cat. I was referred by a co-worker and am thrilled that I secured a policy on my sweet little rescue cat. Healthy Paws is so quick to process any of her claims and they also have the nicest customer service of ANY company I can recall! I wish Healthy Paws had insurance for people too! I cannot say enough wonderful things about Healthy Paws- they have been excellent since day 1!

Thanks so much for processing our claim, we appreciate it

All my claims to date have been covered by the Wellness Package I purchased (checkups & heartworm medication). The claims were handled promptly. This is the first time using pet insurance and I have been very pleased with Embrace.

I was recommended Healthy Paws for my first pet by my vet. Unfortunately I did not get it right when he came home as it took about 10 months before I decided to go with Healthy Paws. I am so glad that I am now a member and they insure my French Bulldog, Henry. They are super responsive for when I submit a claim within 1-2 days or less do they review and handle my claim. Recently Henry had multiple claims within a week of each other and Jen, the Customer Care & Claims Mgr reached out to me via email to check if Henry was doing okay since they had seen many claims. Why doesn't a human insurance company do something like this? I was so taken by surprise how much that Healthy Paws CARES about its customers and insured pets. I am really impressed with their customer service and just overall business model. I have highly recommended Healthy Paws to new pet owners and existing owners too.