Always received great customer service Just wish Trupanion payed towards some routine care.
Always received great customer service Just wish Trupanion payed towards some routine care.
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Claire
- BREED: Border Terrier
- AGE OF PET: 0 - 3
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Exceptional service
Quick acknowledgement of the claim being filed and then paid within 3 days. Could not have been a smoother transaction. Thank you so much
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Lorna
- BREED:
- AGE OF PET: 0 - 3
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Trupanion
I am completely happy with their services.
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Kathleen
- BREED:
- AGE OF PET: 0 - 3
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I gave a 7 because this company has labeled my dog aggressive and he isnât.
I gave a 7 because this company has labeled my dog aggressive and he isnât. The tech who wrote the note stated he showed aggression however he was just a playful, teething puppy. The vet corrected the note but your company who has never met my dog still has him as aggressive. I tell everyone who is considering pet ins. to make sure they are careful when talking to anyone in their vet office regarding their dog as it could be misunderstood and documented as such and then they will have a pre-existing condition,
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Shelly
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Was not straightforward with information difficult to read through the insurance policy.
Was not straightforward with information, difficult to read through the insurance policy.
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Samantha
- BREED: Labrador Retriever (Black)
- AGE OF PET: 0 - 3
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Scruffles getting help when needed
We greatly appreciate the speed with which you evaluate and return the claims, especially now that our dog has a terminal illness.
Thank you for all you do!
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Laura
- BREED:
- AGE OF PET: 0 - 3
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Raylan's Veterinary hospital visit.
Quick response and quicker reimbursement of my claim for my dog.
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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So glad I called
So glad I called! What piece of mind knowing that we have our little Clancy girl covered. Janelle is the best, very informative and extremely helpful. We are hoping never to use but if we have to and we get treated the way I did signing up, I will continue to be very impressed! Thank you Fetch
- INSURER:
Fetch
- POSTED: 06/06/2022
- BY: Barb
- BREED:
- AGE OF PET: 0 - 3
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