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The insurance paid for everything they promised in the policy. Claim was submitted by email and was processed quickly. Overall we are happy and will remain with trupanion.

The insurance paid for everything they promised in the policy. Claim was submitted by email and was processed quickly. Overall we are happy and will remain with trupanion.

There are many choices in pet health insurance carriers. After researching coverages, exclusions, and reviews of many carriers I chose Healthy Paws. I have 3 dogs on their plan and have been very happy with the coverage and claims processing over the past 2 years. When my puppy broke her leg they paid the claims for her emergency care and the orthopedic surgery repair quickly and to the level of coverage I expected. I recommend Healthy Paws to all my friends.

Our Rottweiler is having allergy problems, we tried taking different foods out of his diet to see what he was allergic to, with no luck. Our vet suggested blood tests for food and the environment. Now we know what the problems are and Trupanion helped us cover cost of those tests.

Our Rottweiler is having allergy problems, we tried taking different foods out of his diet to see what he was allergic to, with no luck. Our vet suggested blood tests for food and the environment. Now we know what the problems are and Trupanion helped us cover cost of those tests.

I have been with Embrace for a year and a half and so far have been pleased.

The animal is doing better with the medication.Very satisfied with the results from the Insurance people. Much appreciated.

The animal is doing better with the medication.Very satisfied with the results from the Insurance people. Much appreciated.

This company was not all it cracked up to be. I thought I did my research. I should have know that a lot of raved reviews meant that the bad ones were taken off. I sent my claims and they catagorized my pet condition as a 'pre-existig' condition. We had no idea about our pet's condition and it had never been diagnosed to us. But they sure did wizzle out of paying the claim. Beware of Trupanion. My understanding is that if a certain dog comes with certain genectic concerns it is easy for them to say that it was a pre-existing condition. My dog is a shepherd and is only two years old and they commonly have displasia of arm or elbow. We purchased her and there was no such problem with her. Yet, Trupanion argues that it was a 'pre-existing' condition. I learn...stay away from this company.

My puppy was stung by a wasp and within a half hour, her eyes were so swollen she could not see and was having difficulty breathing. I immediately rushed her to the vet. She was in anaphylactic shock. They kept her for the day in the hospital under close observation, giving her fluids. After she was discharged, I submitted a claim to Healthy Paws and by the end of the week, I received a reimbursement check. They even sent me a personal follow up email to see how she was doing and wishing her well. I researched many different pet insurance companies; I am glad I chose the best: Great customer service, personal attention, and fast response. This company is awesome, and exceeds my greatest expectations. I am happy my puppy is covered by such an excellent healthcare plan.