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Very quick response and reimbursement. Great customer service, very happy with the whole process. Very easy.

I had adopted a dog and signed up for the one month free trial with Trupanion. My dog got into something toxic and we had to rush him to the vet. Trupanion paid the claim, minus the deductable and office visit the next day! I had a rep call and follow up with my dog, explained coverage and I continued the policy for both of my dogs. Best money ever spent as far as pet insurance. This is a great company.

I had adopted a dog and signed up for the one month free trial with Trupanion. My dog got into something toxic and we had to rush him to the vet. Trupanion paid the claim, minus the deductable and office visit the next day! I had a rep call and follow up with my dog, explained coverage and I continued the policy for both of my dogs. Best money ever spent as far as pet insurance. This is a great company.

I have 3 dogs, all of them contracted Ringworm. It is very expensive to treat and very time consuming. TruPanion covered a large portion of the expense. The dogs are healthy again and I am glad I signed up for the insurance after seeing it advertised at our Vets office.

I have 3 dogs, all of them contracted Ringworm. It is very expensive to treat and very time consuming. TruPanion covered a large portion of the expense. The dogs are healthy again and I am glad I signed up for the insurance after seeing it advertised at our Vets office.

We insured our French Bulldog immediately after we got him as puppy after hearing horror stories from friends and co-workers about their pet's injuries and illnesses. I knew I had to make sure that I would not have to make a decision about my dog based on finances. Starting in September 2013 our Frenchie started showing signs of pain after jumping down from our bed in the middle of the night. We thought it was an injury and got him to the vet the following morning. Then about a month and a half later after we thought we were out of the woods, our dog went from a "drunk" walk to losing use of his hind legs within about an hour. We rushed him to the vet and they examined him and determined that he was showing signs of neurological injury. The next morning we took him to the pet hospital we were referred to in order to have imaging and surgery performed. When I called Healthy Paws to talk about paying the bill (somewhere around $4,000) they said that they could arrange for a direct payment to the pet hospital. The pet hospital didn't understand and didn't try to make it happen so we just paid for it and submitted the claim as usual. Luckily we had a credit card we could use until we got reimbursed. Shae at Healthy Paws called me to check on our dog and to ask if there was anything she could do for us. Of course I cried because she was so kind and I was undergoing one of the worst nightmares of my life. Knowing that we had paid the bill at the pet hospital she explain

I have a new puppy and have put in a number of wellness claims as she goes in for check ups all the time. I send in the claims and the check comes to me fast. Nice system!

Healthy Paws has provided us with the most incredible service and coverage I could ever imagine, and at premiums which were comparable and in most cases less than any other company we investigated. We had our 18-month old pup for only 10 months before he passed away after being diagnosed with an extremely serious case of inflammatory bowel disease. Because we didn't purchase our insurance until after he showed initial symptoms, his gastro-disease was considered pre-existing. Still - Healthy Paws did everything possible to closely review our claims and reimburse us for every eligible expense, which added up to many thousands of dollars in only a few months. When our boy died, they sent us a beautiful sympathy card. While I don't have a basis for comparison, I can't imagine any insurance company being this good. I can honestly say that for the rest of my life, I will buy Healthy Paws Insurance the first day I adopt any pet in the future. An incredible company with truly caring staff.

I've had Embrace for a little over a year now. Our dog was vomiting, feeling very sick and was diagnosed with Pancreatitis. I am pleased with how Embrace responded to our claims. After meeting our deductible, we were reimbursed the amount due to us promptly. I really like having the peace of mind knowing I've got Embrace there to help us provide the best care for our dog we can when the unexpected happens. He is part of the family and it is great to be able to focus on what's best for his health care. I definitely recommend Embrace and will definitely continue to have dog insurance for my pets in the future too. I strongly recommend that you carefully choose pet insurance and read the fine print before making a commitment. I am very happy with my choice.

Claim was processed quickly and received cheque within a week or so.