Wellness
I took Layla in for her yearly check up and vaccinations. Thankfully, all went well and there were no surprises! The vet submitted my claim and within a couple days I received my reimbursement for the wellness visit. It was easy and quick.
- INSURER:
Embrace
- POSTED: 12/01/2013
- BY: Jaqueline
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Embrace pet insurance for our English bulldog
Embrace has been nothing but fantastic. Great coverage, great customer service and great communication. We appreciate it all and because of this, are now loyal customers as well. We are thrilled to have gone with embrace and have had such a good experience as we were unsure of even getting any policy. Nothing but the best recommendation!
- INSURER:
Embrace
- POSTED: 12/01/2013
- BY: Melissa
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Very Grateful for Healthy Paws
I am so so so happy I chose Healthy Paws. I've never encountered better customer service. Perhaps more importantly, Healthy Paws has followed through 100% on all that is promised in our plan. We insure both of our dogs, and through an unlucky run they've both needed a lot of medical help recently... starting only weeks after we signed up. One dog seems injury prone and the other has what is apparently an autoimmune condition that is causing her ACL's to deteriorate. We took her in a few weeks after we signed up for what we thought was a sprain in one of her legs. It turned out one ACL was gone and the other on its way out. The treatment requires two expensive surgeries. We've already completed one surgery and we'll be taking her back in for the other soon. All through this, Healthy Paws has been completely reliable, easy to work with, unbelievably prompt (e.g. I submitted one bill at 11 p.m. and I'd received an approval by the next morning), and caring. After they found out she had surgery, Healthy Paws sent me an email checking up on her. I assumed it was a computer generated email (perhaps it was), but I thanked them anyway for their concern and within a day I got a second, definitely not computer-generated, email about her well-being.
Both applying for insurance and submitting claims is easy. The general tone from Healthy Paws has consistently been one of trust and concern. For example, when we needed to take our dog to a specialist, I called to check if that was okay,
- INSURER:
Healthy Paws
- POSTED: 12/01/2013
- BY: Dashal
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Healthy Paws exceeds all my expectations
My 7 month old Labrador Retriever was recently diagnosed with a very serious orthopedic problem that required surgery. From the diagnostics through surgery Healthy Paws was with us every step of the way. Each claim was processed quickly and a check arrived within days. The coverage through Healthy Paws is above average. Along with timely payment I've received personal messages from the staff checking on my dog and his recovery. I've used other Pet Insurance carriers in the past and none compare to Healthy Paws. I rate them a 10 because choosing 11 was not an option.
- INSURER:
Healthy Paws
- POSTED: 12/01/2013
- BY: Michelle
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Excellant claim handling
I have owned 6 wonderful dogs over the last 30 years, yet never believed in the need for pet insurance. A few months ago my 6 year old dog Spanky suddenly developed pancreatitis along with raised crusted lesions all over her body. After seeing her vet and then a vet dermatologist for a biopsy, and spending over $1,000.00 she is back to normal. But we still have no idea what caused this sudden illness!! Veterinary medicine has come a long way over the years, but it sure is costly. I am retired and a vet bill like that sure hurts. I researched and insured my 1yr old dog Honey with Healthy Paws. A small monthly payment is so much easier to handle, then a huge immediate bill. After making my 2nd monthly payment, Honey suddenly had 6 seizures in 1 hour. After all the testing, an overnight hospital stay, and medication...she is fine but the bill was over $1,200.00. The reimbursement was quick and the majority of the bill was paid! I sure wish I had this insurance for my other dogs.
- INSURER:
Healthy Paws
- POSTED: 12/01/2013
- BY: Dana
- BREED: Havanese
- AGE OF PET: 7 - 10
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Dermatitis
Our bullmastiff has been scratching alot and has some small bumps all over him. We took him to the vet and he has some allergies which they prescribed antibiotics and a steriod. Embrace took care of the vet and med's.
- INSURER:
Embrace
- POSTED: 12/01/2013
- BY: Izzo
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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Very easy and fast claim processing
My dog Deucalion hurt his leg while playing with his children friends. After xrays and an exam was diagnosed as being soft tissue damage. Bascially manage pain and time to allow the tissue, tendons and ligaments to heal. I submitted my claim and it was processed and payment received within a couple weeks. Deucalion is still healing and will take a few more weeks but his insurance has made it all much easier knowing I could seek treatment and not suffer financially trying to cover his bills.
- INSURER:
Pets Best
- POSTED: 12/01/2013
- BY: Dani
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fantastic company, people, and service!
We were only with Embrace a short time when both of our pets passed away. Embrace treated us like life long family members. When it came time to start a policy for our new puppy Lily, Embrace not only remembered us but made us feel again like family. We are not only happy with the fast easy service, but the wonderfully warm people!
- INSURER:
Embrace
- POSTED: 12/01/2013
- BY: Kimberly
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Great Customer Service
I bought Healthy Paws Insurance for my 4 year old boxer and have never been happier. While consulting with my vet about insurance, she said "you have a boxer, so YES, get the insurance." At that point, I began to shop around and landed with this company for coverage.
This company is great because they will allow you to select the deductible you want and the percentage of coverage you desire. Whatever you select will determine your monthly rate. I pay about $50 a month for it and let me tell you - it's absolutely worth it! My dog is now 5.5yrs old and we have been through 2 surgeries using this insurance. Every time my claims were adjudicated quickly and I received 90% (minus my deductible) for the costs. If I did not understand why something was not reimbursed, it was always explained to me clearly and if something should have been covered but wasn't for some reason, it was corrected immediately. Their customer service is EXCELLENT.
If you are considering pet insurance, definitely take a look at this company. I cannot tell you how much it has saved me financially as well as for piece of mind. I never worry about a $10,000 surgery because they are right there with you all the way. My boxer just got a tumor removed (very common in boxers) to the tune of $1,000 ($300 to diagnose, $700 for the surgery) and everything was covered (minus the vet's office fee, which they don't pay for).
I can't say enough good about this company. Definitely consider them when do
- INSURER:
Healthy Paws
- POSTED: 11/30/2013
- BY: Susan
- BREED: Boxer
- AGE OF PET: 7 - 10
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GI Blockage in 17 month old Lab
My 17 month old Brainiac Lab Cooper for whatever reason (probably just lab) decided that a few rocks were as good a toy or treat as anything we could buy! So after they did not sit right and he started vomiting (foul smelling) food then liquid he we rush to the ER. There we discovered he had 2 rocks lodged in his large intestine. After discussing with the surgeon whether or not they would pass we elected to do surgery to remove them. 36 hours after the surgery he went home and the ER submitted the paper work to Trupanion. 1 1/2 weeks later I received an email stating the claim was processed and my check would be mailed, which I had in a week’s time after that.Yes, I would recommend Trupaion. What more can you ask than have a company stand behind you for all the things a lab can bring into your life.
- INSURER:
Trupanion
- POSTED: 11/30/2013
- BY: Ron
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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