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Throughout his bouts of illness and finally, his passing,my dog Louie and I received care and compassion from Embrace in the form of e-mails and even a phone call to see how he was doing! Prompt payment of claims is terrific, too. Thank you Embrace for making a difficult process more bearable.

My husband and I are young health-care professionals who adopted a rescue dog as our first "child" last year. We knew that her health was an essential component of the committment we had made in adopting her so we decided to get health insurance so that we could make medical decisions based on her best interest and not our financial constraints. I did A LOT !!! of research before chosing Healthy paws and it has proven to be the second best decision of our lives (the first, of course, was adopting our sweet pup to begin with!) When she was just six months old, our dog was impaled by a stick while we were hiking in the woods and she ulitmately required several days of ICU care (including blood transfusions and a chest tube to manage a hemothorax). I was skeptical that an insurance company could be so reliable, but the support that we received from Healthy Paws felt nearly unconditional. It made an otherwise terrifying experience feel manageable. Several months later we discovered that our pup had Grade 4 bilateral subluxating patella requiring surgical correction and again the team at Healthy Paws was supportive and caring and indescribably pleasant and easy to work with. I STRONGLY recommend Healthy Paws to all of my friends and family who are pet owners and will never go without it in the future.

The turn-around time is a little long (8 weeks) but I received an email explaining the delay and appreciated that Embrace stays in touch. They are always courteous and helpful--both on the phone and in print, and given the trouble that Moses continues to get himself into, I don't know what I would do without them!

Last year, thanks to your coverage, we were able to save our cocker spaniel Annie when she developed a severe form of anemia requiring transfusions as well as some pricey medications. This year we were able to get our cocker spaniel Jennie up on her paws when she ruptured a disc requiring spinal surgery. I have called your office on many occasions stressed out and in tears to be told by your rep, "don't worry....we have her covered." I can't imagine having pets and not having you! I carry your flyers with me so I always have some to give out. You are a blessing in every way.

Rating 10!!!!!! We have equal family members who are furry and walk on all fours, I believe a necessary & responsible component of pet enjoyment is having a solid pet insurance policy. Also helps me sleep a little easier. Rocky had knee surgery repair, twice, Trupanion claims are easy and reliable. He is advancing in age (aren't we all???) I wouldn't be able to make a choice on future treatments just based on cost, that would break my heart. Trupanion claims service demonstrated to me they truly CARE , which is sorely missing in healthcare these days. I recommend Trupanion, you will not be dissapointed!

Rating 10!!!!!! We have equal family members who are furry and walk on all fours, I believe a necessary & responsible component of pet enjoyment is having a solid pet insurance policy. Also helps me sleep a little easier. Rocky had knee surgery repair, twice, Trupanion claims are easy and reliable. He is advancing in age (aren't we all???) I wouldn't be able to make a choice on future treatments just based on cost, that would break my heart. Trupanion claims service demonstrated to me they truly CARE , which is sorely missing in healthcare these days. I recommend Trupanion, you will not be dissapointed!

After the challenge of attempting to manage the expense of both planned and unplanned vet bills with two other beloved dogs, when we got a new puppy last year we decided to enroll in a pet insurance plan. After much research and comparison we chose Embrace and have not our choice. The premiums are reasonable and the peace of mind is invaluable. We no longer have to postpone a vet visit and have our Bailey suffer needlessly because it is not in the budget. The plan we chose includes some routine wellness coverage. Although Bailey is currently healthy, those annual vet visits with tests and vaccines can add up. Simply download a preprinted claim form, have the vet sign it, submit and that's it. It was nice to get that $200 reimbursement check so soon after the appointment.

This is a copy of an email I sent directly to VetInsurance: I am almost two years late writing this email, but I hope better late than never! Our dog, Maverick, experienced a very sudden illness in December of 2011 and had to be hospitalized at the Atlantic Veterinary College in Prince Edward Island. We live in Halifax and had to leave him there and return home as it was Christmas time and we have four children. Maverick received incredible care while at the AVC; however, it was extremely expensive. During the time that we were making decisions on his case, I trusted that the policy we had for pet insurance through Trupanion (VetInsurance) was true to its word that there was no limit per condition. After a three week stay and a $15,000+ bill, we unfortunately lost Maverick to a cardiac arrest. It was devastating to our family. Once we got over the shock and sadness of losing him, I had to sit down and deal with the financial end of things. I was so absolutely relieved when I submitted my claim to Trupanion and they responded with an approval - no hassles or delays. During what was an extremely stressful time for us, both emotionally and financially, Trupanion put my mind to rest on the financial side of things right away. In particular, Brooke Pickett, if she is still there, was the person who helped me and she was wonderful. She was compassionate and caring and swift in her replies and action on our account. Everyone is always quick to send in the

This is a copy of an email I sent directly to VetInsurance: I am almost two years late writing this email, but I hope better late than never! Our dog, Maverick, experienced a very sudden illness in December of 2011 and had to be hospitalized at the Atlantic Veterinary College in Prince Edward Island. We live in Halifax and had to leave him there and return home as it was Christmas time and we have four children. Maverick received incredible care while at the AVC; however, it was extremely expensive. During the time that we were making decisions on his case, I trusted that the policy we had for pet insurance through Trupanion (VetInsurance) was true to its word that there was no limit per condition. After a three week stay and a $15,000+ bill, we unfortunately lost Maverick to a cardiac arrest. It was devastating to our family. Once we got over the shock and sadness of losing him, I had to sit down and deal with the financial end of things. I was so absolutely relieved when I submitted my claim to Trupanion and they responded with an approval - no hassles or delays. During what was an extremely stressful time for us, both emotionally and financially, Trupanion put my mind to rest on the financial side of things right away. In particular, Brooke Pickett, if she is still there, was the person who helped me and she was wonderful. She was compassionate and caring and swift in her replies and action on our account. Everyone is always quick to send in the

Healthy Paws Insurance is worth every penny! Our dog recently needed emergancy surgery and knowing that the surgery would be covered helped us focus on getting our dog back to good health and not worrying about how we would be able to cover the costly $3500 vet bill. The staff was compassionate and completed the claim process promptly. The claim process is simple and the reimbursement check arrived within a couple days. The hospital staff also mentioned how convenient and affordable Healthy Paws is compared to other insurance companies they've dealt with. I recommend this insurance to anyone who wants the security of knowing they will be able to provide the best treatment for their pet if they should ever get hurt of ill.