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My experiences with Healthy Paws has been exceptionally good. I would agree with many of the positive posters that most of the negative comments seem to be from people that did not read or understand the terms of the policy. Recently my boxer tore her CCL and required surgery to insert a metal plate and screws. Healthy Paws processed the claim quickly (the check arrived prior to the credit card bill) and even helped obtain her medical records from a different vet. Per the policy the vet examinations were not covered but I purchased the policy to cover the big ticket items, so 90% of the surgery and therapy visits are covered (after the deductible). I am very happy with the service I have received and I believe their explanations of the benefits have been spot on.

I purchased insurance from Healthy Paws a few years ago specifically just in case of a catastrophic event so that money would not play a role (even subconsciously) in my lab Lexus's medical care. Unfortunately, that catastrophic event happened in form of a hard to diagnose cancer. Thanks to Healthy Paws, I didn't have to hesitate to provide Lexus the best medical treatment available without regard to cost and that bought Lexus an extra 30 days of high quality time for me work through her "bucket list". Instead of downing under the burden of $20,000 (really) in vet bills, my funds went towards providing Lexus a "rockstar" final 30 days. She had omelettes for breakfast, roast beef for lunch, and steak for dinner. She came to the office every day and had tons of fun and attention. Healthy Paws processed my complex claim in about 4 hours and I had a check in hand in 2 business days. I received not a penny less than I expected. Healthy Paws made me feel like I am their only customer.

Our 10 month, 3 pound toy poodle Aspen had to have 12 of her baby teeth extracted because they weren't falling out on their own. My vet submitted the claim to Trupanion and within a few days I got an email from Trupanion saying it was being processed. Two weeks later we received a check for exactly the amount we expected (90% less the deductible). This is the first time we've ever bought pet insurance and I'm glad we did - it was definitely worth it!

Our 10 month, 3 pound toy poodle Aspen had to have 12 of her baby teeth extracted because they weren't falling out on their own. My vet submitted the claim to Trupanion and within a few days I got an email from Trupanion saying it was being processed. Two weeks later we received a check for exactly the amount we expected (90% less the deductible). This is the first time we've ever bought pet insurance and I'm glad we did - it was definitely worth it!

Embrace does a good job of creating programs that help us get the most coverage as newly insured pet owner's. Our first claim went in without an issue using the wellness program. I anticipate being with Embrace for a long time.

We have had several different pet insurance companies over the years, and by far Embrace is the best. They really cover what they say they will. They don't try to weasel out of coverage. Our boxer was diagnosed with Lymphoma when she was nearly 7 years old. They have been there every step of the way - diagnostic testing, treatment, medication for side effects and when we renewed our policy the rate didn't go up a huge amount as I feared it would (like with car insurance) but stayed pretty much the same AND they continued to cover all of her treatment. She has since relapsed and is getting even more treatment - and still they are there to support us through our ordeal. The costumer service is fantastic, and the coverage is great. We could not have imagined going through this without them.

They have been excellent over the years, with multiple claims. Make sure you read the policy first, and know what they'll pay for, but they are very quick to approve and pay. Premiums have inched up, with one major jump over the past six years, but I find them highly reasonable and generally a pleasure to deal with.

They have been excellent over the years, with multiple claims. Make sure you read the policy first, and know what they'll pay for, but they are very quick to approve and pay. Premiums have inched up, with one major jump over the past six years, but I find them highly reasonable and generally a pleasure to deal with.

Your insurance company is the best insurance company I've ever dealt with especially my mom's and mine:) It is a delight to communicate with your staff, and your service and forthrightness in honoring what has been promised will be covered and then actually is covered keeps me enrolled in the plan.Thank you, Bonnie

My poor dog Sampson required major orthopedic surgery on his wrist. Not only was his surgery covered, but so was his medications and bandage changes too. Trupanion has made it so easy to get pre-approval for the surgery, and to submit claims and get my questions answered.