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When I called about my emergency for my dog, I had a very rude customer service representative. Not only that, I was misinformed when I got the policy. It's not really 90% coverage because medical fees are not covered. So, in actuality, I get about 50 percent coverage for something I'm pay 0 deductible. And my claim took forever. Never again.

I've searched all pet insurance carriers and ASPCA still came out on top for the value combined with coverage. Our 8 y/o miniature schnauzer became extremely ill with gastrointestinal symptoms and had to spend a night in the hospital. Claim reimbursement was pretty quick at just under a month.

I was thrilled to find Embrace, a company that not only offered affordable rates but also covered several circumstances that were not covered by other insurances I looked into. We've had a policy for a few years now and I would never be without it again. We had several health problems come up suddenly and Embrace has covered everything and has reimbursed us thousands so far. When your pet gets sick suddenly, the last thing you want to have to worry about is how you're going to pay for it. While you do have to wait for a reimbursement, it offers peace of mind knowing you can rack up a credit card bill because the money will be back in your account in a few weeks. Pet insurance was one of the best decisions I've ever made for my dog and I feel Embrace is the best company out there.

The process was really simple and fast. All I had to do was fill out the required fields on the claim form and fax this over with the vet. bill and in about 1 week I received a refund of $156.00 back into my account. I was charged $49.00 for the doctor exam + $103.00 for the senior wellness profile I + $4.00 for the medical waste disposal which totals out to $156.00 (I received the full refund) and that's awesome!

I have been a customer for 7 years now and all 3 of my pets have been covered with PetsBest. I am very grateful for all the help that I get with my pets and I recommend PetsBest to every pet owner out here in CA. They've covered thousands of dollars in claims for my little ones. Thanks so much for what you do!

Let me start off by saying I have tried multiple pet insurance companies in the past and Healthy Paws is the best so far. Before I even signed my dog up I spoke with a representative at Healthy Paws to discuss what's covered and whats not, I was surprised that they pretty much cover everything except the actual Dr. visit charge or their annual shots which was ok with me. They also have no limit of coverage per incident per year which is very hard to come by, usually it's $5K or $10K per year at other pet insurance companies. This was my second claim which is faster then your first claim because on your first claim they ask for your pets medical records and they review them and then process your claim but even that took only about 8 or 9 days. I had taken my dog to the vet for an emergency visit which was about $1K and they did follow up testing which involved ultrasounds and scoping which was about another $4K it didn't take but about 3-5 days for them to process the claim and mail out a check which covered about $4,300 of the $5,000 it cost me up front. After the claim was finished they even send out a warm email asking how he was feeling and to give him a hug from them. There customer service is excellent and they are a 5 star pet insurance in my book. I have not had the best of luck with my dogs in the past and I have spent a fortune on them because of other insurance companies always trying to give you the run around not like Healthy Paws.

covered smokeys wellness exam at 80% which was great and also when mimi had both ears infected and had to be hospitalized pd great on that too

10Our Dog Laverne became very ill suddenly And needed to be hospitazed. The problem Was resolved thankfully but the hospitals fee were high. Claims were submitted to Trupanion And they gathered needed records and updated us regularly. Then they reimbursed us quickly as per Contract. Thank you Trupanion!

10Our Dog Laverne became very ill suddenly And needed to be hospitazed. The problem Was resolved thankfully but the hospitals fee were high. Claims were submitted to Trupanion And they gathered needed records and updated us regularly. Then they reimbursed us quickly as per Contract. Thank you Trupanion!

Female, spayed cat - I recently claimed for a dental extraction