Excellent service.
My first time having pet insurance and I picked the right one. Excellent service and the representatives are great. Make it easier to just take care of my dear cat.
- INSURER:
Embrace
- POSTED: 12/07/2013
- BY: Patsy
- BREED: Calico
- AGE OF PET: 0 - 3
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very efficient and responsive
Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.
- INSURER:
Trupanion
- POSTED: 12/07/2013
- BY: Janice
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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very efficient and responsive
Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.
- INSURER:
Trupanion Canada
- POSTED: 12/07/2013
- BY: Janice
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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Good Experience with our Claim
Our dog had a cyst removed from his snout. ASPCA's claim forms were easy to complete and the payment came in about 2 weeks.
- INSURER:
ASPCA
- POSTED: 12/07/2013
- BY: Diana
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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Excellent service
I received a one month free Trupanion policy from my vet. 2 weeks later my 6month old pup got diarrhea that he couldn't shake. He was getting dehydrated and I couldn't get enough water into him so I took him to the vet. He had to stay overnight and was ultimately diagnosed with a parasite that requires some pricey meds. Trupanion covered $1900 of the $2500 bill, I was impressed as I was expecting that a "free" trial would have me on the short end of the stick. The vet had put through a pre-authorization with the ins. co so I was aware that they would cover it which was reassuring as well.
- INSURER:
Trupanion Canada
- POSTED: 12/06/2013
- BY: KM
- BREED: Doberman
- AGE OF PET: 0 - 3
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Excellent service
I received a one month free Trupanion policy from my vet. 2 weeks later my 6month old pup got diarrhea that he couldn't shake. He was getting dehydrated and I couldn't get enough water into him so I took him to the vet. He had to stay overnight and was ultimately diagnosed with a parasite that requires some pricey meds. Trupanion covered $1900 of the $2500 bill, I was impressed as I was expecting that a "free" trial would have me on the short end of the stick. The vet had put through a pre-authorization with the ins. co so I was aware that they would cover it which was reassuring as well.
- INSURER:
Trupanion
- POSTED: 12/06/2013
- BY: KM
- BREED: Doberman
- AGE OF PET: 0 - 3
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Gold Standard
Healthy Paws is the best insurance (not just pet insurance) company I have ever worked with. Every time I take my dog to the vet, they pay exactly what they said they would pay, and they do it quickly. But that is not why they are the best. Any time Luna has an issue, they write an email and ask how she's doing. They genuinely (and I cannot stress that enough) care about her well being and take pride in being able to help.
The peace of mind that it brings when something goes wrong is priceless. I know that I not only can I afford her care, but I won't have to wait long for reimbursement. But having a pet insurance where they really care about my dog and all animals, and that my money is going to help other pets in need means that I will never look anywhere else for pet insurance. Ever.
- INSURER:
Healthy Paws
- POSTED: 12/06/2013
- BY: Isabelle
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Customer Service
I have found the communication and service with Embrace to be very professional and thorough.
- INSURER:
Embrace
- POSTED: 12/05/2013
- BY: K.
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Trupanion cares!
Our 7 month old Min Pin puppy broke her left front leg while playing which required an expensive surgery to set her leg with a screw and pin. Trupanion responded quickly with a pre approval and the claim payment shortly after the final claim amount was submitted. I was very pleasantly surprised to receive a phone call from Trupanion asking how our puppy was doing and if we had any questions regarding our claim.
- INSURER:
Trupanion Canada
- POSTED: 12/05/2013
- BY: Terry
- BREED: Miniature Pinscher
- AGE OF PET: 0 - 3
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Trupanion cares!
Our 7 month old Min Pin puppy broke her left front leg while playing which required an expensive surgery to set her leg with a screw and pin. Trupanion responded quickly with a pre approval and the claim payment shortly after the final claim amount was submitted. I was very pleasantly surprised to receive a phone call from Trupanion asking how our puppy was doing and if we had any questions regarding our claim.
- INSURER:
Trupanion
- POSTED: 12/05/2013
- BY: Terry
- BREED: Miniature Pinscher
- AGE OF PET: 0 - 3
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