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When we first brought home our little Shih Tzu puppy I though it would be a good idea to get some pet insurance. Several of our pet-owning friends were unfortunate enough to be faced with large, unexpected vet bills and yy wife and I had both just recovered from serious illnesses. I selected Healthy Paws based on the reviews I had read. Recently Ming required surgery to remove a rock he had eaten which had become lodged in his duodenum. Not only did Healthy Paws pay our claims quickly and in full, they also seemed genuinely interested in our little dog's recovery. A fair price and superb customer service. What more could you ask for!

The Healthy Paws Insurance was helpful in getting my claim processed. It was not an easy endeavor, but in the end it did finally get completed. Documents were requested and delivered expeditiously on my end, and yet still more items kept on being requested. It was very aggravating as I am a person that like to be told what is missing the first time so that it can be supplied only once.

Benni ate an entire tennis ball while I chased her around the park. It was of course a weekend so Urgent Care. When the vet asked about x-rays, emetics etc., I trusted my new Healthy Paws (untried at the time), Insurance and said to do what was best for Benni. The insurance was paid as promised when I signed up, in a few weeks, and my dog was inquired about by Healthy Paws. I'm very pleased at this point with the no hassle, just as expected, reimbursement.

Healthy Paws has been great! I have submitted several claims over the past couple of years for my dog and they have been very responsive and have followed up to see how my dog was feeling. The reimbursements have always been fair and processed very quickly.

A few years back, I lost one of my kitties to kidney disease. It made me realize how much good veterinary care is out there today, but also how expensive it can be. I know that I could never make a treatment decision based on cost, so I decided to look for a plan that would cover the big stuff. My cats now have a high deductible plan that covers up to $10,000 in treatment. Because they have $1000 deductible, the premium is quite reasonable. I cover the routine stuff out of pocket, but have protection in case something serious happens. This year, my 12 y/0 kitty was losing weight. In order to determine what was wrong, he needed some rather expensive testing (ultrasounds, etc). I was able to turn in his bills in excees of $1000 and was promptly reimbursed 80%. The claims rep kept me updated on the status of each bill until it was paid.

My dog recently got very ill with HGE and had to be hospitalized. Luckily he made a full recovery, but the vet bills were in the thousands. I filed my first claim with Healthy Paws and was surprised at how easy it was. The form is very simple and reimbursement was quick. Plus, when I emailed with questions, I always received a prompt response from a real person who seemed to genuinely care about the health of my dog. Overall, I am very pleased and so glad I had insurance, so I could focus on getting my dog well and not worry about cost.

I had my Chihuahua/Pomeranian, Pancake for a couple years. I started looking for insurance on him after seeing a friend almost not be able to afford to have her pet taken care of after an accident. After doing my research, I chose Healthy Pets. They have been wonderful. A few weeks ago, Pancake developed bladder stones which required surgery. He had great doctors who filled out the insurance forms and faxed them for me. It was filed the day before Thanksgiving and I received the reimbursement check the following Monday. I was amazed at the service being reimbursed in less than a week after my furbaby's surgery when it was a holiday week. After that, I received an email from Healthy Paws to check on how Pancake was doing after surgery! Now that is service!!! I am glad I chose Healthy Paws.

I had insured my two dogs and kitty cat with other providers but I usually found that, after paying premiums for years, when it came time to use the insurance policy, the reimbursement process often was laborious and, in many cases, the company would not cover a cost which seemed to have been included. Plus these companies would try to get out of paying for care once the policy renewed by then classifying it as a "pre-condition." My experience with Healthy Paws has been completely different. The company has kept its word on its advertised promises and has handled all of my claims very expeditiously. I have been impressed by the company's ethic and how it has helped taken care of my furry family members. The only minor problem I had was with some files sent by our veterinarians to Healthy Paws but this was eventually resolved to everyone's satisfaction. Overall I have been very impressed with Healthy Paws and would recommend the company over any other pet insurance plan with which I am familiar.

My English Mastiff got very sick this past August. She ended up with pneumonia. She had to spend 2 nights at the emergency animal hospital and then had to spend another night at her vet. The bill all together was around $2,000 and Embrace covered more than half of the bill. I am glad that I decided to get the Embrace Insurance. I think it is a good thing to have for your animals.

I'm a doctor who deals with health insurance for my patients on a daily basis. I wish every 'Human" insurance carrier handled my patient's claims as efficiently and intelligently as Embrace has handled Lola's claims these last four years. Prompt processing, continuous email followup, and a sense that Embrace really cares about both the pet and the owner. Have had several claims from small to surgery and had the same positive experience each time.