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Wellness care is excellent. Great customer service!

Trupanion has been very helpful and quick to respond. Every time I have a question Trupanion has been helpful and very caring. Sometimes I have trouble figuring out the invoices but a quick call clears up any questions I have.

Trupanion has been very helpful and quick to respond. Every time I have a question Trupanion has been helpful and very caring. Sometimes I have trouble figuring out the invoices but a quick call clears up any questions I have.

If you are considering getting pet insurance (you should) and you don't know which one to choose, you should choose Embrace, hands down. 1) Awesome, personal customer service. A group of actual people who actually care. 2) Variety of plans, deductibles, and co-pays to choose from. You can find something affordable that meets your needs. 3) Unlike other pet insurance companies, Embrace pays you what you paid the vet. They don't arbitrarily decide whether or not the testing or treatment you pet had is "reasonable or customary" and deny payment for certain things. They literally pay you what you paid, minus your deductible and co-pay. 4) They are quite fast about paying claims, even by snail mail, but if you sign up for direct deposit, it's lightening fast! We just had a number of claims in a row for visits, testing, and treatment of our cat's lymphoma and in the middle of it, I signed up for direct deposit. I can't tell you how happy I am that I did. In short, I cannot describe to you how happy we are with Embrace. Truly a stand-out company that I hope will never change their winning ways.

My 1 year old german shorthaired pointer had to have surgery to remove a rock that he had eaten. I had only had Healthy Paws Pet Insurance for a few months and was not sure what to expect. I quickly found that there was no need to be concerned! After submitting all the required information for my claim, Healthy Paws did exactly what they said they would do! Not only did they reimburse me, they followed up and asked how my dog was doing! I am so impressed with their customer service. Everyone has been wonderful, whether on the phone or by email. I highly recommend Healthy Paws Pet Insurance!

Very happy with your insurance program. Very efficient.

Very happy with your insurance program. Very efficient.

We just started a policy with Embrace. We also signed up for the wellness plan which will refund you up to $400 annually. That week I took our Golden Retriever in for her ortho check-up and vaccinations. I submitted my first claim shortly thereafter for the check-up and received a full reimbursement within 10 days. So far everything has gone smoothly. Very good communications.

On November 23, 2013 at 2:30am Bulldozer our 7 month old Rottweiler vomited in his crate. We got up with him cleaned his crate and didn't put him back in it that night. By 5:30am my husband woke me up and said the puppy didn't seem well. We took him to the care centre in Calgary we weren't sure at that point if it had been something he ate as he eats anything and everything. By the evening of November 23 they had diagnosed him with aspirated pneumonia his lungs were a mess the X-ray showed them both to be almost completely white they inserted chest tubes in both sides by the Sunday night it looked like we may lose him he did make it through the night at which point the Doctors still were not sure how he would be or if he was strong enough to survive. The staff at the care centre were amazing his primary physician is Dr. Lisa Shearer who has been amazing. Trupanion approved his treatment it has been over $40,000 so far without the trupanion and the amazing staff we would have had to put our Bulldozer to sleep. He is home now and still on antibiotics which he will be for awhile and his care is on going.

On November 23, 2013 at 2:30am Bulldozer our 7 month old Rottweiler vomited in his crate. We got up with him cleaned his crate and didn't put him back in it that night. By 5:30am my husband woke me up and said the puppy didn't seem well. We took him to the care centre in Calgary we weren't sure at that point if it had been something he ate as he eats anything and everything. By the evening of November 23 they had diagnosed him with aspirated pneumonia his lungs were a mess the X-ray showed them both to be almost completely white they inserted chest tubes in both sides by the Sunday night it looked like we may lose him he did make it through the night at which point the Doctors still were not sure how he would be or if he was strong enough to survive. The staff at the care centre were amazing his primary physician is Dr. Lisa Shearer who has been amazing. Trupanion approved his treatment it has been over $40,000 so far without the trupanion and the amazing staff we would have had to put our Bulldozer to sleep. He is home now and still on antibiotics which he will be for awhile and his care is on going.