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Took about a month to get check from my dog's ER visit but otherwise embrace has been great. the plan I have covers 80% of my french bulldog's bills. they do not cover day boarding when he needs to be at physical therapy for over a few hours though. would recommend.

Follow on visit to referred dermatologist from our regular vet, and the process for claiming the eligible costs is simple. The refund arrived within a week, as usual. Always excellent response time and never any surprises about the payment.

Follow on visit to referred dermatologist from our regular vet, and the process for claiming the eligible costs is simple. The refund arrived within a week, as usual. Always excellent response time and never any surprises about the payment.

We recently found out that our Brandi girl needed to have both her Knee's Replaced due to an injury. I submitted for a Pre-Approval with Trupanion for the first knee. They were so quick to get the pre-approval completed and Brandi was booked in for surgery just days after approval. She is now 3 weeks into healing and is doing so well. Trupanion had sent out payment before the weeks end after her surgery. I cannot say enough of how good Trupanion is. They truly care about your pets well being, they follow up and complete things on a very timley basis. If you don't already have pet insurance I highly recommend purchasing it and I recommend Trupanion 110%.

We recently found out that our Brandi girl needed to have both her Knee's Replaced due to an injury. I submitted for a Pre-Approval with Trupanion for the first knee. They were so quick to get the pre-approval completed and Brandi was booked in for surgery just days after approval. She is now 3 weeks into healing and is doing so well. Trupanion had sent out payment before the weeks end after her surgery. I cannot say enough of how good Trupanion is. They truly care about your pets well being, they follow up and complete things on a very timley basis. If you don't already have pet insurance I highly recommend purchasing it and I recommend Trupanion 110%.

I have submitted claims three times to Embrace for my 7-year-old Havanese and have been very pleased with the prompt no-hassle service and the d ability to ask questions of a courteous and knowledgable agent.

Very Caring staff!!! Quick to respond to your needs. Had reimbursement in a few days. Would highly recommemd.

Very Caring staff!!! Quick to respond to your needs. Had reimbursement in a few days. Would highly recommemd.

I am a relatively new customer of Embrace and shortly after obtaining my policy my Female Newfoundland became ill. I filed for reimbursement of the vet bills and received an acknowledgment of the claim immediately and was kept informed through out the process. Total time from claim filing to receiving the check was less than 6 weeks. Impressive.

I cannot even begin to tell you about the amazing customer service I get both personally and on the veterinary team side being as I work in the industry. They have been so great I no longer recommend any other insurance. I have never had a complaint about them from my team or my clients!