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I have been an Embrace policy holder for several years. Every time I need anything - from signing up, to updating cat and contact information, to filing claims - every interaction is positive. Everyone at Embrace has been helpful, friendly, and prompt. Veterinary care is very expensive, and even more so if you have to visit the ER, so my Embrace policy and their customer service has provided great peace of mind.

Embrace is amazing! They were fast and friendly when my great dane tore his ACL and had to have surgery. His surgery was hard but Embrace tried to help in any way possible.

I purchased pet insurance for my dog when he was a puppy thinking maybe one day he would be hit by a car, need a surgery, or something like that. I never ever expected him to develop epilepsy. He is only 2 and the cost has been crazy, but Trupanion has not made it difficult to be reimbursed - payment comes quickly. I appreciate everything they have done for us.

I purchased pet insurance for my dog when he was a puppy thinking maybe one day he would be hit by a car, need a surgery, or something like that. I never ever expected him to develop epilepsy. He is only 2 and the cost has been crazy, but Trupanion has not made it difficult to be reimbursed - payment comes quickly. I appreciate everything they have done for us.

We are very happy we chose Embrace Insurance. We have a puppy (7 months) and have had a few puppy problems that have added up. They are quick to respond when you fax them your vet bills-and send you an e-mail when the claim is in process. They also send you an e-mail, as to what was covered and send the check out quickly. Their customer service on the phone is very professional and helpful. I also purchased the wellness care and was glad I did. We are very happy with Embrace and would highly recommend!!! You never know what will happen and you want to be prepared-especially when it comes to your pet!!

I recently enrolled all 3 of our dogs with Embrace. After my former dog insurance company was acquired, I experienced a decline in service. I researched other pet insurance providers and learned about Embrace on the web site http://www.petinsurancereview.com/dog.asp. I liked their combination of wellness with illness and accident coverage. I am pleased that real people get on the phone when I call and give me clear answers to my questions -- altho I wish they wouldn't call themselves "embracers"-- but that is a style over substance issue. Embrace's web site is up to date on tracking all claims which also makes things very customer-friendly. Bottom line-- Embrace does exactly what it says it is going to do and responds immediately to submitted claims.

My little pup had a rapid onset virus that caused vomiting and quickly resulted in dehydration. I sought emergency care for her at my vet. The treatment and expense were non-trivial. Healthy Paws worked extremely professionally and quickly with my vet to process my claim. I had no idea it would be this easy!

Everyone I have dealt with has been extremely pleasant and helpful. I never expected as many health issues with my puppy initially but they have made each experience calm and they truly care. My veterinarian has also said you are the best at talking with and dealing with that they have come across so far and we live in the sticks so it's been very easy.

Everyone I have dealt with has been extremely pleasant and helpful. I never expected as many health issues with my puppy initially but they have made each experience calm and they truly care. My veterinarian has also said you are the best at talking with and dealing with that they have come across so far and we live in the sticks so it's been very easy.

I purchased this insurance for peace of mind and to make sure my pet would be taken care. I have had to use this policy 3 times in the past year and my claim was taken care of every time. I have been totally pleased with this company and will always have my dog insured with them. When needed this insurance will become very handy. Any thoughtful pet owner would purchase this insurance for their pet and Pets Best Ins is the best!