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We will be cancelling this insurance as soon as we can. Every illness seems to be linked to a preexisting condition, so they do not have to reimburse any type of emergency. Very disappointed as I did research before selecting Embrace

My cat was hospitalized for 3 days because of his renal failure. Pet bests processed my claim within 2 weeks and paid for 80% of the bill after deductible. I am really thankful to PetsBest for their help. Highly recommended!

we have a 3 year old mixed bread that has addison's disease. he almost died last christmas of undiganosed addison's disease. The bills put a real damper on christmas but thanks to healthy paws, we fill out the paperwork and we were reimbursed 90% ! Now one illness is bad enough, just last week our dog needed knee surgery from falling on the ice. Knee surgery is not cheap ( $3000) . Again we will fill out the papperwork and healthy paws reimbursed us 90% within days after the surgey! My expereince with other insurance companies on other matters would either raise your rates or drop you as a policy holder. I think other companies should follow the same suit with their customers. To top it off they even have emailed us , 3 x times to check on our dog!

Healthy Paws Pet Insurance is a great service. I've used them for 2 years. They process claims quickly (usually within 24 hours) and they consistently follow-up on my dog's healing process to ensure he's doing better. They offer superb coverage and low deductibles, which make this a perfect choice for my family.

We are so thankful we found Healthy Paws Insurance company. Our puppy became sick over Christmas and was hospitalized. We were so happy to have selected Healthy Paws Insurance Company for our pet. Within 10 days we received a confirmation that we would be receiving our money for the hospital bills. Not only did they let us know this, but they have sent emails checking on our pet to make sure he was healthy and happy. Can't be any happier with our selection of pet insurance!

We had to bring our 5 month old puppy to the emergency one night because she was in so much pain. The doctors had to run a whole bunch of tests and she was later diagnosed with a form of bacterial meningitis. Having Embrace made the decision to pay for all of those tests and treatments easier knowing we would a good amount of it back. The staff at Embrace were super helpful and kept me informed of what stage the claims were in.

Our Pug had a very healthy life until this recent incident. It turned out to be very serious and he needed surgery to remove his gallbladder to save him. The days following the surgery he experienced one complication after another and was moved to an IC unit. He received the best care and we got to take him home. The claims were filed and we received confirmation within a day. They kept us informrd while waiting for our vet to send his health history. Within a couple days we received the checks in the mail. They are a company who has compassion for your pests with the upmost integrity. Truly refreshing, we highly recommend this insurance company, they have reasonable rates and excellent coverage.

We submitted our claim on 12/24/13 and had a response by 1/1/14. Only a few days after that we received our reimbursement check in the mail. Very happy with Embrace.

Embrace is always excellent and easy to deal with. I have had the policy for 5 years and thankfully have never had to use it for illness or injury, but the turnaround time for wellness reimbursement is amazingly fast and the reps are always courteous.

I have a 1 year old Great Dane and have already put in 6 or 7 claims with Embrace. While a couple were rejected due to a pre-existing condition, having the insurance has still paid for itself many times over. Their website and claim specialists are always extremely helpful providing status on a claim and they are very prompt when sending claim payments that have been approved. I am extremely pleased with Embrace and would recommend them to any other dog or cat owner.