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I have had Trupanion for over a year, and last month my cat was diagnosed with cancer. Trupanion has denied all my claims! My vet even wrote a letter of appeal to Trupanion stating that my cat has no previous history of cancer, and they still denied the claim. In fact a Trupanion representative even told me on the phone (and this is verbatim what she said), "I'm sorry but we can't help everyone." My suggestion is to do more research about this company, and you will find more reviews of people who have had the same problem. I feel like the whole thing was a scam. I never missed any payments (the payments came directly out of my bank account to them), but when I needed coverage for an illness that had no previous history, and no reason to be denied... they said no. Beware

I got Trupanion Pet Insurance for my two cats as a Christmas gift from my partner. We went away for Christmas and two days after we got back my young cat, Muffin, refused to eat. We took her to the vet for a check up and for the next three days we returned as none of the suggestions to get Muffin to eat were working. Finally, we had to get x-rays, medications, and finally surgery. At this point we were fresh out of ready cash to pay for procedures and had to call our brand new insurance company for pre-approvals. Trupanion was really easy to deal with, their case worker, Maria, was supportive and compassionate and Trupanion came through on all counts. I am so impressed and thankful for everything Trupanion has done for my little Muffin and for her worried parents. We are still working with the vet to find out what is wrong with our cat but I feel so much more confident knowing that we can depend on Trupanion.

I got Trupanion Pet Insurance for my two cats as a Christmas gift from my partner. We went away for Christmas and two days after we got back my young cat, Muffin, refused to eat. We took her to the vet for a check up and for the next three days we returned as none of the suggestions to get Muffin to eat were working. Finally, we had to get x-rays, medications, and finally surgery. At this point we were fresh out of ready cash to pay for procedures and had to call our brand new insurance company for pre-approvals. Trupanion was really easy to deal with, their case worker, Maria, was supportive and compassionate and Trupanion came through on all counts. I am so impressed and thankful for everything Trupanion has done for my little Muffin and for her worried parents. We are still working with the vet to find out what is wrong with our cat but I feel so much more confident knowing that we can depend on Trupanion.

WOW!This is my first experience w/ TRUPANION, so thank ful my vets recommended this company. I have been w/ VPI since 1989, have been happy w/ VPI, but TRUPANION WAS FANTASTIC! We recently had a huge scare w/ our 5 mo IrishWolfhound, thought we were going to loose him, emergency, many tests, inc a spinal tap, huge amount of meds, 5 days of hospitilization HUGE!! bill...TRUPANION was contacted by our vet immediately, their coverage is awessome, their response within hours!! Quincy is recovering well, eating, sleeping, finally no pain. LOVE LOVE LOVE TRUPANION!!

WOW!This is my first experience w/ TRUPANION, so thank ful my vets recommended this company. I have been w/ VPI since 1989, have been happy w/ VPI, but TRUPANION WAS FANTASTIC! We recently had a huge scare w/ our 5 mo IrishWolfhound, thought we were going to loose him, emergency, many tests, inc a spinal tap, huge amount of meds, 5 days of hospitilization HUGE!! bill...TRUPANION was contacted by our vet immediately, their coverage is awessome, their response within hours!! Quincy is recovering well, eating, sleeping, finally no pain. LOVE LOVE LOVE TRUPANION!!

Healthy Paws has once again done an amazing job. We were faced with stress of our dog not eating/drinking and needing tests.There was Healthy Paws to the rescue, covering the vet bills, inquiring as to how our dog was doing, and being very responsive. Highly recommend Healthy Paws!

Our Lucy needed emergency treatment on Christmas Day! We took her to a local pet emergency room. We did not think to bring any insurance forms or information with us. All we did was submit to Embrace our claim form and they took care of "filling in the blanks" for us. They contacted the hospital directly and kept us updated on the status before we even asked. The coverage we purchased is the coverage we received; no questions asked. If only they offered insurance for people!

I’ve had Healthy Paws Pet Insurance for over a year. Prior to choosing them, I did extensive research to see what best fit my needs. I checked web sites like this one, my “Off Hours Emergency Vet”, my “regular Vet”, Consumer Reports (September 2010 has a good article) and each provider’s “fine print”. I have a couple Senior Golden Retrievers and found that Healthy Paws worked best for me. Since they are Goldens, many carriers wouldn’t cover “Genetic Conditions”, even if they hadn’t shown symptoms. This could range from dermatitis to cancer. In addition, I liked the “Unlimited” aspect. If anyone had ever had to treat a pet in an emergency situation, they are aware how fast the cost rises. My experience has been positive and the reimbursement is fast, usually within a week. I’ve also called them a few times and I didn’t have to wait longer than five minutes to speak with someone. One thing I would suggest is if/when you sign up, you make sure that they get all your pet’s records so that the processing time is reduced. Two of my recent claims have been a major stomach issue with one dog that needed an IV and a day in the hospital and the other dog needing eye surgery because she scratched her eye and it wouldn't heal and we had to take her to a specialist.

I have been a member insuring all of my pets through years. About 7 years now and they have been wonderful throughout this time. I would insure any pet that I get in the future also. I would also recommend them to all friends and family. Thanks for being there!!!!

Our 14 month old Mastiff was diagnosed with Arthritis. I submitted my claims for the first diagnosis and it took over a month for TruPanion to pay for that claim. However, since then the claim turn around has been much faster. I thank them for helping us with our Young Puppy. She is a joy and we could not do what we do for her without Trupanion