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Quick pre approvals Great service They won't let u down

Quick pre approvals Great service They won't let u down

We have the secure 4 plan - don't worry about anything plan! Ha, our dog was diagnosed with terminal cancer and given 6 months to live. Four months into it they reduced our co-pay to 50 per cent. No, they did not cancel our plan and no they did not increase our premium but to go from 80 percent coverage to 50 percent is a huge deal. I complained and they raised it to 60 percent. Never again! Before this I would have recommended it but to do this to a dying dog is just plain cruel. Then I got a tag in the mail in case the dog got lost - I promptly mailed it back to them. I called yesterday and the stupid person asked me "how is your dog doing" - this after pulling up my file - Can't you see my dog has terminal cancer!!! The customer service ombudswomen I spoke to made it clear to me that my dog and I were not "special". Do your research there has to be a better company out there somewhere. With the stress of a cancer dog they should have some compassion but it is all about risk management and how much your dog is costing them.

We have a young brittany spaniel who occasionally gets herself into trouble and has sine anxiety issues when she is left alone and it's not part of her normal workday routine. Embrace has been so good for us, as they have covered the veterinary blips our little one has run into, and, on top of that, they have covered acupuncture to treat her anxiety issues! It has been absolutely wonderful.The only "issue" I have had with the company is that I will check my claim status online and it will say closed, and I haven't heard from them about the status of my claim. In these cases I have emailed them and they have gotten right back to me advising me that my check is in the mail, and I've always received it a few days later.

The insurance rate per year is the best out there. It may be raised after extensive and long treatment and is worth it.

very happy to have turpanion, got it because of a suggestion, and in the nick of time. i feel very lucky. never would have guessed my dog would be diagnosed with cancer, and it has allowed me to go through chemo. she is a great gsd, a very happy dog, always acting like a puppy, so it hit me very hard when she started to show symptoms and was diganosed. trupanion gave me hope and allowed me to save my friend. i just wish they covered horses too.

very happy to have turpanion, got it because of a suggestion, and in the nick of time. i feel very lucky. never would have guessed my dog would be diagnosed with cancer, and it has allowed me to go through chemo. she is a great gsd, a very happy dog, always acting like a puppy, so it hit me very hard when she started to show symptoms and was diganosed. trupanion gave me hope and allowed me to save my friend. i just wish they covered horses too.

We have insured our three rescued dogs, two male Golden Retrievers and a female Lab mix, with Healthy Paws since 1/7/12. Last year our 7 yr. old Golden needed veterinary treatment three different times. Once for a growth on his lower lip which needed to be removed; then for a life threatening painful inflammation disorder called myositis which affected his ability to eat; lastly for an abscess on the top of his head. It was a very stressful time and Healthy Paws promptly and without hesitation reimbursed us for 90% of our claims once the deductible was met. The myositis bill alone was $2000 and we received $1500 back. We were extremely grateful to be compensated within two days!!!

This company is the worst trying to cancel pet insurance. I have been badgered and told untruths as to the refund of my insurance premium. They take the auto debit from my account every month, but when I want to cancel I was badgered and harrassed into being scared and my dogs were very unsafe not being insured. When I ultimately decided to cancel, I was forwarded an email to state that my cancellation would be effective a month from now. I immediately contacted Trupanion and was given such a run around and then finally told my check would be run and sent in the mail the next day (from Wednesday conversation to Thursday refund mailing). I called Friday and was told Oh gee, this is a strange one, it does not look like it has gone out yet. What is so strange about this one? Well it needs final approval. Excuse me, final approval? My money, my refund. Additionally, they have the capacity to debit your money in a minute but not refund the same way. Strange, after speaking with several banking institutions, if you have the capacity to debit, you have capaciaty to refund the same way, especially in this electronic date. I was told they don't have that. I find it strange that a larger company not have capacity to refund electronically but can receive payments electronically. Several friends who had pet insurance had the same problems with their respective companies they had for their pets. They refuse to refund your money or delay it so you will either forget or decide to ke

My puppy is 8 months old, she is an Affenpinscher, and weighs 3.4 lbs. On New Years Eve she jumped off the couch and broke her left front leg. I rushed her to her regular vet, and he recommended that I rush her to see an orthopedic vet. I did so, and she had surgery that night. Today 24 days after the accident, Wren is healing nicely, running after her brothers, but no more jumping off the couch, and I received my reimbursement from Trupanion late last week.