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Our Cavalier has been insured by Embrace for 6 years and we are totally impressed with all aspects of the company. Highly recommend. Their staff are wonderful to deal with and service has been great. Best decision we made when researching pet insurance companies and was impressed with what they offer. They have a great website. Through the years our dog has had multiple health issues and Embrace handled the claims efficiently.

Healthy paws has been there for me and my schnorgi every step of the way through many ailments

This was our first time submitting a claim and we were very pleased with the response. The people we spoke to were caring and knowledgeable and the claim was processed within 3 weeks. There was a little hiccup with Canadian/U.S. funds, but we were delighted to have this cleared up and receive payment for the difference within a few days. All in all we couldn't ask for better service. You guys really live up to your brochure!

This was our first time submitting a claim and we were very pleased with the response. The people we spoke to were caring and knowledgeable and the claim was processed within 3 weeks. There was a little hiccup with Canadian/U.S. funds, but we were delighted to have this cleared up and receive payment for the difference within a few days. All in all we couldn't ask for better service. You guys really live up to your brochure!

We asked the vet to fax our claim into Embrace right after Gracie's surgery. We received our check in the mail before the stitches came out about 10 days later.

I had VPI with my previous Bernese Mtn Dog. I was okay with it. Didn't think they paid quite enough on the first cancer surgery but was sure nice to have some of it back. I didn't really know another one so would have put my new berner puppy on it too but stopped to read all the fine print in the back and they had added an exclusion for Histio cancer which is a biggie in berners. That was out so I asked around the club and several ladies had Embrace, had some major events and were very happy. I researched it and felt that it covered the most and was impressed to see the level of the coverage on each event until the yearly max was reached. I added wellness coverage as it gives you $25.00 over the rate you pay so felt it was a good deal.So far have just made the wellness claims and they respond immediately that it is received and let you know the amount that is on the way to you very quickly.

My pug was suffering from excessive drooling due to dental problems. Unfortunately, he had to have a tooth removed. Due to the very comprehensive wellness program, I was reimbursed for the entire amount of the dental care costs and my refund was direct deposited to my account in less than one week. I only wish my own medical insurance could be so efficient. Thanks Embrace!

I have been with this pet insurance company for more than 10 years. I have Nothing but WONDERFUL things to say about them. My Saint Bernard Pandora seemed to always be the kid needing treatment. I have filed several claims over the years & the last one being just a week ago. Pandora had to go to ER vet over the weekend before the holidays & the bill was $2300.00. She didnt eat for couple of days & then had bloody diarrea. My poor baby needed IV fluids & test after test to see what the problem was. She had ultra sound, blood work & many other things. Was called Hemorrhagic Gastroenteritis. Thankfully 2 days later she was able to come home & is now 100% better. I knew once I filled the claim it was a short time before getting credit for a chunk of the bill. Filled last Sat & 5 days later It was complete. Wow, is what this company are all about. They do have caps on most things that are concidered resonable cost for each State but do a Very good job at paying out & explaining every detail of the bill. I knew going to ER vet I sellected was way more expensive than some but I knew I was getting the quality of care for my dog so took her there not the cheaper closer place. They paid over $1600 for the claim so I was Very pleased. I have the 80/20 plan, I pay 20% they pay 80% of what is resonable costs. It is with Great custumer service & payout that I reccomend this company above all others to all my friends & clients I meet. I am a pet sitter & dog walk

Our two Great Danes were playing when I noticed RED on the neck of Mister,our Harlequin. Apparently Guido's tooth caught in Mister's neck folds and made a 3 inch gash. Of course this happen on the weekend. Our Vet put in a couple staples and a couple days later put Mister on antibiotics. Our claim was handled quickly. Jeana,the ASPCA rep., called and asked about Mister. That was so kind and thoughtful. Please let her know how much we appreciated this personalized care.

I am a new dog owner, with no previous experience whatsoever. I found about Embrace on the internet, and after researching against other option in the marketplace, I decided to enroll. So far the service has been outstanding, following always via emails. I used the wellness plan for vaccination, and in less than a week I received notification of the reimbursement.