We have always had an easy fast process when dealing with our vet and Trupanion and when calling the representatives are always friendly and caring.
We have always had an easy, fast process when dealing with our vet and Trupanion and when calling the representatives are always friendly and caring.
- INSURER:
Trupanion
- POSTED: 10/04/2020
- BY: CHRISTOPHER
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Quick customer service no having to wait and the representative was very quick to answer my questions.
Quick customer service, no having to wait and the representative was very quick to answer my questions.
- INSURER:
Trupanion
- POSTED: 10/02/2020
- BY: Stephany
- BREED:
- AGE OF PET: 0 - 3
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Great Pet Insurance
I love Trupanion. You take a photo of the invoice from the vet and upload on their site-very simple- and they take care of the rest. I just got $2100 back on a $2300 bill. And the money goes directly into my checking account. So worth the reasonable monthly payments.
- INSURER:
Trupanion
- POSTED: 10/01/2020
- BY: Jessie
- BREED: West Highland Terrier
- AGE OF PET: 7 - 10
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Personal experience with staff and claims process
Personal experience with staff and claims process
- INSURER:
Trupanion
- POSTED: 10/01/2020
- BY: Pam
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Customer service on the phone is excellent.
Customer service on the phone is excellent. All questions were answered.
- INSURER:
Trupanion
- POSTED: 10/01/2020
- BY: Lucas
- BREED:
- AGE OF PET: 0 - 3
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Saved our pups life!
We adopted our first puppy and decided to get pet insurance shortly after. About a month after bringing home our rescue, our very playful chihuahua/terrier mix had a seizure. It totally scared us, so we took her to the vet and they immediately suggested taking her to the pet hospital. Her seizures got worse that day and the hospital had to give her shots and do bloodwork. They kept her two nights (around 1200/night) to keep her stabilized and for observation. The bloodwork showed she had a liver shunt and needed this operation asap (6k for the surgery). This being our first puppy ever, we had no idea what to do or how we were going to pay for this! Thankfully, the pet insurance became active a week or so before our pup had a seizure. We filed our first claim to help cover her hospital visit and was so surprised at how helpful and sweet the folks were who helped us file a claim. They really cared about our little pup and to this date have covered the majority of $10,125+ of our puppy’s medical bills in just the last month and a half!!! We are very grateful to have chosen healthy paws as our insurance and could not have saved our pups life without it!!
- INSURER:
Healthy Paws
- POSTED: 09/29/2020
- BY: Melissa
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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I didn’t give a full 10 because they don’t cover wellness care.
I didn’t give a full 10 because they don’t cover wellness care. Otherwise great aervice
- INSURER:
Trupanion
- POSTED: 09/29/2020
- BY: Rachel
- BREED:
- AGE OF PET: 0 - 3
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The service made u feel like family.
The service made u feel like family.
- INSURER:
Trupanion
- POSTED: 09/28/2020
- BY: Stephanie
- BREED:
- AGE OF PET: 0 - 3
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Nice people to work with.
Nice people to work with.
- INSURER:
Trupanion
- POSTED: 09/27/2020
- BY: Janie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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