I was upset how some claims were handled.
Murphy had a cough the day before her insurance started. We later found out she hand just had something in her throat. Later that summer she got a sinus infection and Nationwide wouldn't cover it because she was labeled with a pre-existing conditioning. I don't understand how a sinus infection is the same as a cough that turned out not to be an issue, and it made me question the need for coverage.
- INSURER:
Nationwide
- POSTED: 11/18/2019
- BY: Janine
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Best pet insurance out there
Abbie has been insured by Nationwide from the time she was 8 or 10 weeks old. I have never had a problem with any of the claims that have been submitted. Unfortunately during the puppy stage there were quite a few. They have covered everything from medications, checkups and included all of her spaying expenses. I would recommend this company to anyone of my friends.
- INSURER:
Nationwide
- POSTED: 11/15/2019
- BY: JEAN
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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You made a stressful time easier
Our Bichon had a bout of Pancreatitis and spent approximately 3 days being hospitalized at our vets office. It is so stressful having our baby in the hospital. It was so nice to know we didn't have to worry about getting her claims processed in a timely fashion. We want to thank you for so promptly paying her vet bills.
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Margo
- BREED: Bichon Frise
- AGE OF PET: 7 - 10
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Nationwide has been great!
Nationwide has been really great about covering Jasper’s illness and injuries. When we forgot to add a diagnosis to a claim they let us know and we resubmitted it and it was processed in 24 hours! Super quick!
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Rai
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Overpriced and discriminatory to breed toward raise in premium
Pretty disappointed overall and if it continues to be so expose likely won’t be able to cover our dearest dog because the cost is so astronomical each month.
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Heather
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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I really like Nationwide very easy to submit claims and get money on account in a very timely manner!
I really like Nationwide very easy to submit claims and get money on account in a very timely manner! Anytime I have a had a question it was always answered with care and professionally. I always recommend my family and friends!
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Mary
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Recent experience
my claim was denied, because the services and/or prescription meds were not covered. I have since given my vet a print out of the meds that are covered for my dog Buster. They were happy to keep the info in his file and will refer to this list the next times he needs meds. The information you provide and the willingness of Buster's doctor to work within the parameters of the coverage makes it easier and less stressful for me to give my dog the care he needs
- INSURER:
Pets Best
- POSTED: 11/14/2019
- BY: Lisa
- BREED:
- AGE OF PET: 7 - 10
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You are better than I ever anticipated!!! I wish I would have continued with your company!
Because of my prior pet insurance experience, I did not expect much. You are amazingly understanding and I am so happy!! My regret is not continuing with you! I didn't think you were on the up & up!! Thank you so much!!!
- INSURER:
Trupanion
- POSTED: 11/13/2019
- BY: Jill
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Pain to deal with
I used them before with my previous cat and they were a pain to deal with, took months to process the claims, but it got done, so I decided to use them again with my current, big mistake they have gotten even worse, and less reliable still same deal where you have to fight and call constantly to get anything done and it takes forever. I highly recommend considering other insurances, I've heard good things about healthy paws, and nationwide.
- INSURER:
Pets Best
- POSTED: 11/13/2019
- BY: Megan
- BREED: Cornish Rex
- AGE OF PET: 7 - 10
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