Find and read reviews with confidence

I used them before with my previous cat and they were a pain to deal with, took months to process the claims, but it got done, so I decided to use them again with my current, big mistake they have gotten even worse, and less reliable still same deal where you have to fight and call constantly to get anything done and it takes forever. I highly recommend considering other insurances, I've heard good things about healthy paws, and nationwide.

Long wait to process.

Recently our 3-year-old Yorkie mix ruptured a disc, and had to undergo emergency surgery. Not only was this emotionally stressful the vet bills added up quickly and it would have been very difficult had we not had pet Insurance with Healthy Paws. We just wanted to get him though the surgery regardless of what was covered, or not covered, and then we’d submit the claim to Healthy Paws and see where the chips fell. I was shocked at how fast and seamless the process went from claim submission to us receiving a direct deposit of payment. Total process took less than 1 week, and this was a very large vet bill, close to $8000. Furthermore, they actually followed up after the procedure to see how he was doing. It’s going to be a long, stressful recovery but knowing we have Healthy Paws in our corner takes a part of the stress out of the equation. Hands down the best customer service I have ever received. This was a freak accident that could have happened to any pet owner, and if you don’t believe me stop by your nearest emergency pet hospital and take a look at the crowd in the lobby. I am telling everyone I see walking dogs, or that I know have dogs/cats about our experience and strongly suggest they invest in pet Insurance, and trust Healthy Paws. It is a small investment for the peace of mind. Thank you Healthy Paws.

This is the best pet insurance company! The claims are easy and processed quickly. I highly recommend this company!!

It's great for an Emergency

Hello john k! My name is Julie. so like i'm looking for insurance right, i dont understand about pre existing how its work. how do you decide or know if the pet has pre existing condition or not? J HI, John. We will collect the medical records for your pet, which will show us your pet's medical history up to the point of enrollment, and then after as well. yeah i know but if medical record shows curtain symptom then it goes to pre existing? what if the sympton isnt on the medical report? J If a pet already shows signs or symptoms of an illness or injury, this would be considered pre-existing, even if it has not been diagnosed yet. do the pets has to be in examination before the insurance start? yeah that i dont get it. how would u guys know its already started or its been J No, but keep in mind there are waiting periods too. 5 days for injuries and 30 days for illnesses. It sounds like your pet is going through something that you may be looking for coverage on. is this correct? my pet is completely healthy m just trying to figure it out. i have a wellness plan ending in dec. after that im thinking to get insurance along with pet insurance. my pet had parvo 4 months ago but hes survived Then you would have nothing to worry about, if there are no vet records of any problems (and if you get through the waiting periods with no signs or symptom) then you are in the clear. It is a great idea to set up insurance while your pet is young and healthy. J That is good news. I am happy he pulled through that. hes 11months i mean i heard from people and saw some reviews that people saying thier pet never had condition or ever tested before then when they go vet and do a claim. most of them told its preexistiong condition n dont cover thier bill J I understand your wanting to be smart about this. We rely on the vet records, and we would not deny a claim unless the vet records show us the condition did not start after enrollment. Would you like to speak with me so we can go over how the policy works, and pricing? so im just trying to know how do you guys decide its pre existing is it like they has to go pre examined for everything before getting a insurance or its just based on their medical record past are you calling me trying to be smart? im just trying to figure it out and doing some research when it comes to my insurance. how can you be so rude?

We told him that we're more than satisfied with Pets Best. Claims are easy to submit and descriptions of payments are thoroughly explained, not to mention, paid quickly. We highly recommend Pets Best!!

Nationwide has helped us deal with a lot of unexpected issues with our wonderful rescue dog. Logan has been able to get the care he needs thanks to his insurance plan. We are grateful that we are able to make the best medical decisions by having the security of an insurance plan. Every friend who has adopted a pet since we got Logan has bought a Nationwide Plan because of our experiences.

For the past 20 or more years VPI/Nationwide has never let me have to consider a decision for all my past and present big girls with the care they required! My girls have been well taken care of.

The few times I had to call Nationwide with a question, their staff were very friendly, knowledgeable, & efficient. They were also easy to talk with. Claims are easy to file & were paid out in a timely manner.