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Carrie & Laura are great employees and are very understanding and helpful. My dog went through an ordeal and without their help I would be down and out. Thank you again.

My shiba inu, Sulli, is 2.5 years old. He had a laminectomy done when he was just over 1. The pins that were put in at that time had to be removed because they had shifted and were irritating nerves in his spinal canal. Healthy Paws was very responsive and handled the claim extremely fast. To me, Healthy Paws has treated my pets like a concerned family member.

The last time I had pet insurance I ended up spending $1,800 and getting no refund and a month of run around. With Healthy Paws I was able to take my dog to the vet where it was recommended he undergo blood test and extracts. The cost was over $600. I had my vet sign off on the claim and I emailed the documents to Healthy Paws. The only drawback was that they needed his medical records in order to process his first claim and the vet office said that the fax would not go through because the line was always busy. I ended up emailing the records myself but Healthy Paws was in contact with me daily and processes my claim within days. I highly recommend this insurance company.

Abbie wasn't herself for a couple of days she wasn't eating or drinking and had a bout of vomiting . I took her to the vet to be checked. The vet took blood and everything came back good. I had to return with a urine sample which showed some dilution . I then had to take a second urine sample which came back the same . I am keeping an eye on her but she is much better than she was . Every time I have submitted a claim I have received an email to let me know embrace received my claim and an email when my claim was processed. Embrace has been wonderful so far I have no complaints .

My dog Kamo got sick about 2 weeks ago and had to go to the emergency vet for care. Once Kamo was released, a claim was submitted to Healthy Paws. Unfortunately the vet forgot to include the doctor's notes. Healthy Paws contacted the vet's office and got the information. They processed the claims within days. Secondly, they sent a follow up email to check on Kamo. Great customer service. I recommend them to anyone with a four legged family member. :-)

Thought to myself - does a dog really need insurance? Seems like a ridiculous waste of money. Well, after my pup started eating every sharp and non-digestible item in my house I caved and decided that $10/mo is better than $3000 to remove a mechanical pen from her colon. Anyway, I never used it to remove a pen but when another dog attacked her I was grateful for that insurance. Reimbursement was quick. They covered almost everything and saved me from forking out more than $600 of my savings in vet bills. Won't question this monthly expense anymore.

I learned my lesson the hard way by not having excellent insurance for my beloved Maltese Logan. He needed a Knee replacement and soon after was diagnosis with severe CHF. The medicine was approx. $500 a month and the grand total I needed to borrow from my 401K was $30,000. I am still paying off this loan for 3 more yrs and my beautiful Maltese has been gone 16 months now. I made the mistake of purchasing a "cheap" policy, and you truly get what you pay for!! My family has since welcomed a beautiful Golden Retriever into our lives. I did my homework on breeders and Insurance companies. I needed to know that money would never be the reason I would not be able to give our family pet the best medical care he deserved. The only company I would consider was Trupanion. They must go out of there way to hirer the most compassionate dog loving staff! I choose a policy that would reimburse 90%%of the billed amount with no deductible, and insured my dog at exactly 8wks of age. Everyone thought I was crazy to "waste" money on a healthy pup, but I felt such an urgency to have this dog covered. I could never afford to do what i did out of pocket for my last dog, however we all know once you fall madly in love with your pet there isn't much you wouldn't do for them. To make a very long story short, my beautiful Golden named Chase, was neutered at 8 wks old, We decided to have hip x-rays for a baseline. As my luck would have it, Chase had severe hip dysplasia, 90% Right hip and 70% Left hip.

I learned my lesson the hard way by not having excellent insurance for my beloved Maltese Logan. He needed a Knee replacement and soon after was diagnosis with severe CHF. The medicine was approx. $500 a month and the grand total I needed to borrow from my 401K was $30,000. I am still paying off this loan for 3 more yrs and my beautiful Maltese has been gone 16 months now. I made the mistake of purchasing a "cheap" policy, and you truly get what you pay for!! My family has since welcomed a beautiful Golden Retriever into our lives. I did my homework on breeders and Insurance companies. I needed to know that money would never be the reason I would not be able to give our family pet the best medical care he deserved. The only company I would consider was Trupanion. They must go out of there way to hirer the most compassionate dog loving staff! I choose a policy that would reimburse 90%%of the billed amount with no deductible, and insured my dog at exactly 8wks of age. Everyone thought I was crazy to "waste" money on a healthy pup, but I felt such an urgency to have this dog covered. I could never afford to do what i did out of pocket for my last dog, however we all know once you fall madly in love with your pet there isn't much you wouldn't do for them. To make a very long story short, my beautiful Golden named Chase, was neutered at 8 wks old, We decided to have hip x-rays for a baseline. As my luck would have it, Chase had severe hip dysplasia, 90% Right hip and 70% Left hip.

While paying a monthly premium is a cost I hope I don't have to use, knowing that Healthy Paws is there if my dog Monk does have a medical problem gives me tremendous peace of mind.The high price of veterinary care is less of an issue because of the generous compensation plan and the speed with which Healthy Paws responds. Another plus is the company's financial commitment to animal rescue. The follow up email checking on our beloved pet's recovery is the icing on the cake!

I researched multiple pet insurance companies online, and by far Embrace offered the most comprehensive coverage for my cat and dog at a reasonable rate. The staff was friendly and helpful when I needed guidance in getting all of my information in order. Embrance offers a reimbursement option for either a check by mail, or via direct deposit. Embrace issues their reimbursement checks promptly. I am happy with my puppy's "Dogbama" health care coverage, as well as my feline's "Obamacat" coverage. Thank you for the covered services that you provide.