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Had pet insurance for 7 years and never received one benefit from it. Switched to Embrace a month ago and already received a refund for my latest wellness visit that cost $315.50 direct deposited into my account no questions asked. This company is the real deal and I can't say enough about the superb customer service they provide. Thanks Embrace!

Over the years, I have used different pet insurances because Pugs always seem to have issues. In the past, I had ASPCA and they were very good and covered our dog till the end. We did try someone else with new pet and was not satisfied at all and came right back. They process claims fast, no hassle and check is in the mail within 1-2 weeks. The deductables are excellent. Very satisfied and not switching. Even have my Persian covered.

I must say first and foremost ,when a claim is submitted, it is acknowledged the same day and resolved within days ! I have used EMBRACE for alittle over two years now and have referred 9 of my customers and friends to this wonderful company.You can login in after your claim is made and know your status....IT'S NEVER GUESS WORK ! With two NEWFOUNDLANDS that we treat like kids, it's assuring to us that EMBRACE has our back!

I recently switched to Embrace after my old pet insurance company (Purina) went out of business. I have had nothing but a great experience with them! I love I can download claim forms with all my information on it and don't have to write it in each time. I also really like that I can check my claim status online and that the reimbursements can either come via check or direct deposited into my bank account. I have nothing but good things to say about this company. My dog was recently at the e-vet for 5 days and cost me a small fortune. That experience was really stressful but the insurance portion couldn't have been easier!

We are much happier with our Embrace Pet Insurance policy than what we had before. The communication and service is far superior to other companies and has a personal, caring touch.

My wife and I are the proud parents of 3 beautiful angels that happen to be Chihuahua's. The oldest is 10 , our boy is 4 and our youngest is 3. We decided about a year ago we were going to insure our angels. "Researching" doesn't even begin to describe what we did while trying to find an insurer. Most companies were automatically excluded from eligibility because they would not insure our oldest- the 10 year old female- in perfect health. After coming up with 3 possible choices that would meet our needs, it was reviews like this one that helped me decide. My wife and I chose Healthy Paws and we have no regrets whatsoever. Our youngest, a tiny sweet angel named Cabiria, recently had a really crazy tug-of-war with another dog and a rope toy. This was highly unlike her, but we let it slide. The next day- she wasn't herself- it seemed like she was in pain. She wasn't eating and her normal jovial energy was non-existent. We took her to our vet where we learned the bad news. Cabiria needed 4 to 6 teeth removed immediately. The tug-of-war declared war on her mouth. We were advised not to wait. Naturally, we immediately went ahead with surgery. Cabiria needed anesthesia as well as extra special care. We only trust one vet in manhattan to touch our dogs so going to an "insurer approved" provider was out of the question. What I really want to report here is that almost immediately the claim was processed and approved .Through the process of approving the claim , my wife and I rec

Healthy Paws has been so helpful and supportive when our dog Luke got sick. They are the best pet insurance company I have worked with and they truely care about your pet.

I would like to thank Pets Best Insurance.They were very helpful in helping myself with my Harley's cancer.The claims I submitted stayed as one deductible until her passing.They also,cancelled my insurance the day after she had passed,so I didn't have to pay for the whole month.

I have a Siberian Husky puppy named Mal, like Malcolm. I came home one day to a puppy who was very much ill. He seemed dizzy and disoriented. Watching him constantly throw himself in the snow and trip over himself was nerve wracking to say the least. Although he's all better now, the vets never were able to determine what the problem was. I felt super helpless. Having to deal with the fact that Mal was about to undergo all sorts of tests and exams on top of spending his first nights away from home was super difficult. How was I supposed to deal with billing departments, faxes, emails, multiple invoices and insurance companies??? So I call Healthy Paws. The first thing I noticed was how extremely helpful and friendly the entire staff behaved with me. They always asked how Mal was doing. And I know that you'd expect that sort of thing, but never once did it feel like small talk. They treated me and Mal like part of a family. I never once felt like a customer or number and everything about the entire process was super easy and friendly. Seeing as how it was our first claim, I was told it would take a little longer than normal to process everything. I was thinking it would take a couple of weeks of back and forth and then maybe another couple of days for the reimbursement to process. It took a week. That's it. Here I was, worried about moving money around and upcoming bills and it all only took about a week. And everything was handled by our family vet and Healthy Paws. A

I wish all insurance companies were this good and this fast!