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I love this insurance! It makes me rest assure that my puppies are gonna get what they need. It's truly been a life saver for my older English bulldog who has so many problems. I recommend this insurance to everyone that I know or come in contact w/ who had dogs.

During a routine dental cleaning (not covered by pet insurance) my veterinarian discovered trauma in the form of an absorptive lesion to one of blue's teeth requiring it to be removed. Since my vet determined it was caused by trauma and not the mild grade one dental disease which the cleaning was completely rectifying, they assured me that this would be something covered under pet insurance. Well trupanion decided that it wasn't and now I have to go through a lengthy appeal process to receive the reimbursement I know I deserve for the procedure, and to top it off my vet is on vacation adding to the length of time I'll have money tied up in something that was so obviously reimbursable according to Blue's doctor, not pleased

I previously had pet insurance for my dog through VPI, they were ok, but there was hardly any communication only when my policy was due to renew. I switched to Embrace last year and very happy that I did. I get email updates quite frequently which I like. They are very friendly and helpful and quick with my reimbursements for claims. They also contact my vet personally if they needed any information. They are also very fair, wellness rewards are great too. Keep it up! Thank you!

My husband and I have raised and trained several Australian Shepherds, some as service dogs and some to compete with us in Agility, Conformation and Obedience. Since we found ASPCA pet insurance, we have been able to keep them covered for accidents and illness. The premiums are quite reasonable and even though we live in Alaska and vet costs are higher than customary, we have made multiple claims for both sickness and accidents and been very satisfied with the coverage.

My dog George Michael swallowed a rock that got stuck in his intestines. He had to have surgery to have it removed. I submitted my claim form and receipts on March 10th, and my reimbursement check was issued on March 18th. To me, that is amazingly quick. The very best thing about this claim and each of the claims I have submitted is that there are never any surprises. Everything I expect to be covered is covered, and Embrace personnel are always quick to communicate.

I am so pleased with the Embrace policy I purchased for our dog, Tucker. I found a mass cell tumor on him and had it removed. I faxed two claim forms (initial exam/fluid draw; surgery) to Embrace on March 13th and received confirmation that they had received them. I received an email this morning advising that the claims had been paid and I would be receiving a check. No delays, no questions. This following another two surgeries he had at the end of last year. I am so happy I went with this company when I was researching insurance for Tucker. If our other dog was a little younger and could be accepted by Embrace, I would switch her over to this company in a heartbeat. I am very, very pleased.

My collie/lab mix of 1.5 years of age had recently been diagnosed with a Medial Patellar Luxation of the back right knee. Puppy had the procedure done and has since been on the successful road to recovery! She's scheduled to have her stitches in the coming week and more importantly (to her), she will no longer have to wear the dreaded "cone of shame." About a week after the procedure, I had gathered all the paperwork necessary and emailed it over to Healthy Paws for processing and amazingly they had emailed me back within two hours indicating that the explanations of benefits was available and that the reimbursement was on its way. The follow-up on the puppy's health status was appreciated as well. Thank you, Healthy Paws, for helping to keep my puppy in good health!

Bought insurance for my dog mainly to cover any big issues that hopefully never come up. Submitted first claims and it was dealt with easily, quickly, and with no issues and applied towards my deductible. Couldn't ask for more.

After researching and reading reviews about just about every major pet insurance provider, we went with Embrace. Even though they seemed a bit pricey compared to other providers, they seemed to have the best coverage. We signed our puppy up and three weeks later, we've already visited the vet and been reimbursed via direct deposit. Our puppy has a couple more rounds of vaccinations to go, and I feel good about not choosing a cheap $20/month provider for Bear and very pleased with how quickly we were reimbursed.

Not sure where to start on my long list of compliments. 1 - They turn claims around faster than I can turn them in. 2 - Customer service is super friendly, helpful, and all of them have a great sense of humor 3 - The owner does follow-ups to make sure your claim process was smooth and painless, which it is very easy. She double checks to make sure we got all our reimbursement money back and on time. 4 - The rates compared to other pet insurance carriers are customizable to fit our budget. We picked one of the highest premiums for the first year, considering I just stopped by puppy from eating a rock yesterday. To sum it up, I WISH OUR HUMAN HEALTHCARE PROVIDERS WERE THIS EASY TO WORK WITH! EVERYTHING IS TRANSPARENT AND YOU KNOW WHAT YOU'RE GETTING YOURSELF INTO.