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My vet was offering a 30 free trial for Trupanion and I had been shopping around for pet insurance for my dog Quincy, so I gave it a try. During the free trial, we discovered Quincy had an oral melanoma. The vet removed the tumor, and after meeting with an oncologist, Quincy had a partial mandibulectomy. Then we followed up with a round of melanoma vaccines. I am very grateful that we found Trupanion at the right time, and they did cover 90% of all her cancer treatment. My only complaint is that it took over 6 weeks to get my initial claims processed and I had almost $10k that I put on a credit card for the surgery and treatment. My credit took a major hit and I had to request an increase. But since then, they have responded to my claims within 24 hours, and the checks arrive within a week.

My vet was offering a 30 free trial for Trupanion and I had been shopping around for pet insurance for my dog Quincy, so I gave it a try. During the free trial, we discovered Quincy had an oral melanoma. The vet removed the tumor, and after meeting with an oncologist, Quincy had a partial mandibulectomy. Then we followed up with a round of melanoma vaccines. I am very grateful that we found Trupanion at the right time, and they did cover 90% of all her cancer treatment. My only complaint is that it took over 6 weeks to get my initial claims processed and I had almost $10k that I put on a credit card for the surgery and treatment. My credit took a major hit and I had to request an increase. But since then, they have responded to my claims within 24 hours, and the checks arrive within a week.

Had a claim for our dog at the beginning of the 30 day trial period after we adopted him. Communication was excellent and claim processing was prompt. We've already signed - up to continue our policy once the 30 days expires.

Had a claim for our dog at the beginning of the 30 day trial period after we adopted him. Communication was excellent and claim processing was prompt. We've already signed - up to continue our policy once the 30 days expires.

My dog needed emergency surgery to remove a pine cone that he had swallowed whole. My claim was processed extremely quickly; I received an acknowledgment within 24 hours, and the payment was in the mail within 48. When I had a question about why exam fees were not covered, the response was prompt and thorough, and the rep showed great compassion for my little dog and his recovery. Currently, Trupanion does not cover exam fees, and this is a drawback. I am hopeful they will re-consider this policy in the future.

My dog needed emergency surgery to remove a pine cone that he had swallowed whole. My claim was processed extremely quickly; I received an acknowledgment within 24 hours, and the payment was in the mail within 48. When I had a question about why exam fees were not covered, the response was prompt and thorough, and the rep showed great compassion for my little dog and his recovery. Currently, Trupanion does not cover exam fees, and this is a drawback. I am hopeful they will re-consider this policy in the future.

Hello, I would not recommend Healthy Paws pet insurance. I had read their policy and also called to ask questions if certain conditions were covered. Their reps told me things like ear infections, etc. were covered, but now that I am putting in a claim for a facial fold infection they are denying it saying it is due to allergies. They also say that since my dog is overweight they won't cover things related to that. Well, they can link most things to being overweight so basically I have not coverage for my dog that I have been paying premiums on for years now.

I have to say Embrace Insurance has been the best pet insurer I've ever had. My claim was reviewed very quickly and was very surprised to see how much Embrace paid for Kimmie's surgery.....they paid 80% and that saved a good amount of money. Thank you Laura Bennett for checking up on how things were going and making sure that I received my benefits. My apologies for this coming late. Thanks again for Embrace insurance and staff for staying in touch.....I definitely recommend Embrace Insurance to anyone.

We have been very pleased with our service. Reimbursement was surprisingly fast and the amount reimbursed was exactly as expected and quite fair. The staff at Healthy Paws has always been very quick to answer our questions. They respond to emails and answer the phones. You get to correspond with real people that care about what they are doing (i.e. its not some terrible call center where you get shuffled around and hung up on). They also seemed to really be concerned about our dog and were very warm in sending love his way. I would highly recommend Healthy Paws to any pet owner. If only human health insurance was this well run!

When a growth on my dog’s eyelid increased in size, my regular veterinarian referred us to a veterinary ophthalmologist who recommended surgery. I submitted documentation to PPI from both vets for the consults, pre-op blood work, and the procedure. The PPI representatives were extremely helpful and I received prompt reimbursement. I highly recommend this company.