Outstanding
I recommend Healthy Paws. Their service is prompt and very professional and their policy is straight forward.
- INSURER:
Healthy Paws
- POSTED: 03/25/2014
- BY: Michael
- BREED: Bulldog
- AGE OF PET: 7 - 10
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Fast service
We took our Great Dane in for her yearly check-up. She had shots and exam, which was covered under the wellness plan. The vet filled out the form and we sent it right off. We received an email saying the claim was being processed and within few days from that we had received a check. You can't ask for it to be much easier than that.
- INSURER:
Embrace
- POSTED: 03/25/2014
- BY: Brad
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Definitely recommend!
Late last summer, our 8 year old Maltese was beginning to slow down. With her vet, we decided to go conservative on the treatment, we did therapy (underwater treadmill, laser heat treatment, acupuncture). She responded well to the therapies. However, over the winter, she seemed to have more difficulties. Healthy Paws covers the cost of laser and acupuncture treatments. Since she was getting them on a regular basis, her pain was under control.Finally, last week, she underwent Tibial Plateau Leveling Osteotomy. Healthy Paws paid 80%. My portion was a manageable amount. Yes, there is a recurring deductible (annually) but the fact that alternative therapies are covered; the speed at which claims are processed, and the great customer service makes it a 10!
- INSURER:
Healthy Paws
- POSTED: 03/24/2014
- BY: Donna
- BREED: Maltese
- AGE OF PET: 7 - 10
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Best decision I ever made
I never knew that pet insurance existed until I got my dog. I am so glad that I got it because he's had a few issues. Embrace has been nothing but helpful, kind, speedy with reimbursements and just a pleasure overall to deal with. I've told everyone I know with a pet that if they don't have insurance, they need to contact Embrace!
- INSURER:
Embrace
- POSTED: 03/24/2014
- BY: Sheri
- BREED: Labrador Mix
- AGE OF PET: Over 11 years
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Very pleasant to work with
I have enjoyed working with Healthy Paws Insurance. They let me know when a claim is being processed and when it is complete / check on the way. I found their policies clear regarding pre-existing / regular care vs. items covered. The service has been prompt. Further, they take a personal interest in the client - my pet and myself. I switched to them from another insurer and am glad I did.
- INSURER:
Healthy Paws
- POSTED: 03/24/2014
- BY: Sandra
- BREED: Dandie Dinmont Terrier
- AGE OF PET: 7 - 10
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Great Customer Service and Response Time
When I first purchased insurance all paperwork was emailed to me. I couldn't open documents and when I called to ask if they can send to another email, it was done within 5 minutes. No wait time when I call, I speak to a representative right away.
I had my dog neutered on March 7, 2014. I faxed claim form to Embrace on March 10th. Received a check for $$400 for my wellness claim within 2.5 weeks.
I had 60 days free pet insurance from the AKC. We actually had to use it as my dog ate my husbands eyeglasses and had to rush him to hospital. I sent my claim in the beginning of February. Still have not received a check. Go Glad I did not go with them. Would recommend Embrace.
Thank you!!
- INSURER:
Embrace
- POSTED: 03/24/2014
- BY: Lisa
- BREED: Doberman
- AGE OF PET: 0 - 3
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Service was superior
Claims service was excellent and they meet their commitments to their customers. Very helpful and the thing that really impressed me was that they cared, first think they asked was how was Molly doing. They made sure that I was aware that they were there for us if we needed them again. Nice feeling
- INSURER:
Pets Plus Us
- POSTED: 03/24/2014
- BY: Allison
- BREED: American Cocker Spaniel
- AGE OF PET: 7 - 10
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Pleasantly surprised and impressed
This is the first time that I have submitted a claim with Embrace and they were efficient, fast, and very helpful when I did have to contact them. They also send a follow up to ask if my check was received. They go the extra mile.
- INSURER:
Embrace
- POSTED: 03/23/2014
- BY: Theresa
- BREED: Greyhound
- AGE OF PET: 7 - 10
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Would definately recommend Trupanion
I got a mixed breed puppy and decided to get insurance on her. I have had another dog that had extensive medical bills so I thought I'd get health insurance and see if it was worth the expense. My dog has had to have knee surgery and both knees. Trupanion has saved me $2,000 already!
- INSURER:
Trupanion
- POSTED: 03/23/2014
- BY: Becky
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Would definately recommend Trupanion
I got a mixed breed puppy and decided to get insurance on her. I have had another dog that had extensive medical bills so I thought I'd get health insurance and see if it was worth the expense. My dog has had to have knee surgery and both knees. Trupanion has saved me $2,000 already!
- INSURER:
Trupanion Canada
- POSTED: 03/23/2014
- BY: Becky
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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