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I was skeptical when I first signed up for basic accidental pet insurance for my 2 cats who are both indoor/outdoor cats. But so glad I did. Hoover had food poisoning and became ill. I had to take him to the vet when he did not get better which he finaly did after the visit. Even though the claim was only about $300 I was impressed that they did not give me a hard time and that they approved the claim. Since then I have upgraded my pet insurance with ASPCA for full coverage. Their customer service was efficient and courteous.

I have had Healthy Paws for my two sphynx for almost 3 years. Niles has HCM (Hypertrophic cardiomyopathy)/ SAM (Systolic anterior motion) of the mitral valve. Healthy Paws covers Niles scans which are about $250 every year(previously 2-3x/year when first diagnosed) as well as his twice daily heart medicine. I rest assured knowing his medical expenses will not strain me as I know HP will take care of him. I also love that they send me e-mails sometimes checking on him if he was ill. As a pet parent and a veterinary field employee, I appreciate the ease of filing a claim with Healthy Paws. Provide the invoice, claim form, and medical records and the claim is approved in a matter of 24-48 hours. I have never had issues with claims like many other companies often do asking for a summary from the DVM seen, special coding system, or having to re-word things to fit their coding system-- SO NICE!!!

This is my first "illness" with my cat that I have coverage and can use it. Thus far every bill was paid at a fair rate in a timely matter.

My 14-month-old corgi had to have emergency surgery for an intestinal obstruction (chewed up ball). I'm so glad I decided to buy pet insurance for him when we first got him. I had previous bad financial experiences and you never need that when you're going through hard times with your pet. I hoped that Healthy Paws would come through and they were great! They paid what they were supposed to and got my claims settled within days. The process was super easy. They also kept in touch with me to make sure Harry was better. We are customers for life.

I have all 3 of my dogs insured with Healthy Paws - and any time there has been a problem with one of them Healthy Paws makes it so much easier to get them the care they need without having to worry about the bills. I have never had a claim that did not have an immediate response and reimbursement within a week at most. They are an exceptional company and I highly recommend them to everyone I know. If I do have a serious claim - they also follow up just to see how my dog is doing. Their service is outstanding and I really like the fact that they work with rescues and donate a portion of their premiums, that they do not have a cap on a claim (as most other companies do) and they are honest about premium increases. The peace of mind knowing that your animals are covered is one less thing to worry about when dealing with an issue or sickness. HIGHLY RECOMMEND THEM! A++++++++++++++

ASPCA sets the bar even higher than the customer service for my own health insurance! They are extremely responsive when filing claims online and cover all of the costs per the contract. I always know at least some of the costs will be covered when filing a claim. We've had both the preventative care and accident coverage and had a great experience with both plans. Sadie thanks you for her good health after two cancer surgeries and a collapsed lung!!

After researching many reviews and options, we decided nearly a year ago, to give Healthy Paws a try for our new puppy. The plan was affordable, no crazy exclusions, and offers a high reimbursement level. We wanted to make sure our puppy would be covered in case anything would happen. Let's be honest, pets are family. You wouldn't let a human member of the family just suffer if something was weong, right? We have had 3 claims in the last year due to our pup being a little sick, all unrelated issuea. But the most recent claim was last week, when out dog had aspirated on her own vomit. We rushed her to the vet, where she was listed as steady, but had to remain at the vet for 3 days to treat her beginning pneumonia caused by the aspiration. Her bill came to $600 and again we were so thankful we had insurance to cover nearly all the cost. We are happy and thrilled that we don't have to play the waiting game with her health because of costly vet bills. Healthy Paws gives us the peace of mind that our Penny will always be in great health and good care. The staff is always friendly and helpful. Our claims have always been processed within 48 hours of submission, with the last being processed in less than 24 hours! The claim process is unbelievably easy! Our reimbursement check always arrives in less than a week from claim submission. The best part is the follow-up email to see how Penny is doing. Best investment you'll ever make!

Thus far, in our dog's short life (9 mos), Healthy Paws has been an invaluable support for us, which we are very grateful for.

I recently submitted another claim against my Wellness Plus Plan and my claim was reimbursed again in full by Embrace. So far so good! Each time I have called Embrace the customer service people are super nice and very helpful. If you can, purchase the Wellness Plus Plan because it does cover a lot of things and to get a $400 allowance for just the annual fee of $299 is well worth it!

After sending in a claim it was 4 days when the claim was completed. When calling a payment the girls are extremely kind and caring. They always ask how my dog is doing, Thank you