Waste of time and money!
Our puppy ended up contracting parvovirus. She recovered and we decided to get pet insurance. Almost a year later we found out she had kidney disease due to an infection. Embrace took over a month to process the claim only to find out that because she had vomited and had diarreah when she had parvo they would not cover her. They sated that vomiting and diarreah are symptoms of kidney disease. We had racked up 7k in bills before we even found out she was not covered.
- INSURER:
Embrace
- POSTED: 04/13/2014
- BY: Erika
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Good Name
The name of company speaks for itself, Pets Best! No problems with payment into my account(5 days). The only time I have any problem is with the vet not filling properly. I have two people that signed up for your insurance of my recommendation. They are pleased as I am.
- INSURER:
Pets Best
- POSTED: 04/12/2014
- BY: Josephine
- BREED: Walker Hound
- AGE OF PET: 7 - 10
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Easy Claims Service
I purchased insurance from Embrace for my Labrador when she was a puppy and it was incredibly easy to get her covered. My dog has since developed bone cancer and Embrace has done an excellent job of fulfilling claims with no questions asked. We have had to bounce around between Veterinarians and Specialists and Embrace has still been able to quickly reimburse claims, provided we supply sufficient medical documentation. I have been getting a quick turn-around on claims reimbursement. Very happy with this service so far.
- INSURER:
Embrace
- POSTED: 04/11/2014
- BY: Sean
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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current claim
i find trupanion overall acceptable but also takes too long to process a claim. 2-3 weeks & sometimes longer for routine claim. Also find there statements difficult to read & follow. The staff are friendly and kind and helpful tho.
- INSURER:
Trupanion Canada
- POSTED: 04/11/2014
- BY: ann
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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current claim
i find trupanion overall acceptable but also takes too long to process a claim. 2-3 weeks & sometimes longer for routine claim. Also find there statements difficult to read & follow. The staff are friendly and kind and helpful tho.
- INSURER:
Trupanion
- POSTED: 04/11/2014
- BY: ann
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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fast service
Our beautiful dog suffered from Severe intestinitis, with major bleeding. He was in ICU and required blood tests and an ultrasound. After the ordeal was over, our vet and I submitted all the forms and information requested by healthy paws. I got an acknowledgement of receipt within 1 day, and the claim was processed and check mailed within 2 days (faster than our own insurance!!). Communication was very professional and clear. Thank you.
- INSURER:
Healthy Paws
- POSTED: 04/11/2014
- BY: rita
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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great coverage
My dog, Ripley, is on liver supporting medication that coats $262.00 a month. Trupanion cover 90% of the cost and I get reimbursed within 5-7 days after submitting a claim.
- INSURER:
Trupanion Canada
- POSTED: 04/11/2014
- BY: Diane
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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great coverage
My dog, Ripley, is on liver supporting medication that coats $262.00 a month. Trupanion cover 90% of the cost and I get reimbursed within 5-7 days after submitting a claim.
- INSURER:
Trupanion
- POSTED: 04/11/2014
- BY: Diane
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Great Pet Insurance
My dog recently had cataract surgery and Healthy Paws Pet Insurance paid 90% of the bill. Without the insurance I wouldn't have been able to have the surgery done. Thanks to Healthy Paws Pet Insurance my dog is able lead a happy life.
- INSURER:
Healthy Paws
- POSTED: 04/10/2014
- BY: K.
- BREED: Queensland Heeler
- AGE OF PET: 7 - 10
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Healthy Paws is Great
We are so happy with Healthy Paws Pet Insurance! We had insurance with a different company 10 years ago and it was a disaster. The Healthy Paws customer care team does a great job with communication and follow up.
- INSURER:
Healthy Paws
- POSTED: 04/10/2014
- BY: Alma
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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