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I got Trupanion insurance on my pup when she was 3 months old. My vet recommended it. I had VPI in the past for 3 of my dogs & had NOTHING but Problems with them!! At the time I was even working for my vet & received all medical care & meds at cost... VPI still wouldn't cover things!!!! They even denied my dogs elbow surgery because they made a mistake on my monthly billing & didn't charge me 1 month, I saw they didn't charge me so I called them & they admitted that it was a mistake with their computers... 3 months later my dog needed elbow surgery... They refused to pay it because of "a laps in coverage"... Which was their fault!! So needless to say I was Very hesitant on getting insurance for my pup. I am sooooo grateful that I got Trupanion!! When my pup turned 1 she suffered her 1st seizure. Then 4 weeks later another seizure & has been diagnosed with epilepsy. She started on Keppra & still suffered 2 more seizures. Now she's also on phenobarbital. Her meds alone cost $155/month. Trupanion has been incredible!! I fax over my claims & within hours get an email confirming they received my claims & will pay out 90% of expenses!! I recommend Trupanion 100% to all pet owners! Even their customer service help line has been incredible!! So helpful & kind!! Thank you!!!

I got Trupanion insurance on my pup when she was 3 months old. My vet recommended it. I had VPI in the past for 3 of my dogs & had NOTHING but Problems with them!! At the time I was even working for my vet & received all medical care & meds at cost... VPI still wouldn't cover things!!!! They even denied my dogs elbow surgery because they made a mistake on my monthly billing & didn't charge me 1 month, I saw they didn't charge me so I called them & they admitted that it was a mistake with their computers... 3 months later my dog needed elbow surgery... They refused to pay it because of "a laps in coverage"... Which was their fault!! So needless to say I was Very hesitant on getting insurance for my pup. I am sooooo grateful that I got Trupanion!! When my pup turned 1 she suffered her 1st seizure. Then 4 weeks later another seizure & has been diagnosed with epilepsy. She started on Keppra & still suffered 2 more seizures. Now she's also on phenobarbital. Her meds alone cost $155/month. Trupanion has been incredible!! I fax over my claims & within hours get an email confirming they received my claims & will pay out 90% of expenses!! I recommend Trupanion 100% to all pet owners! Even their customer service help line has been incredible!! So helpful & kind!! Thank you!!!

I have a Merlequine Great Dane, she has been very healthy and all of a sudden got really ill. Everything that needed to be done was so expensive. I'm was so glad to have Healthy Paws insurance, they paid 90% of everything and took out the annually $100 out of the reimbursement. My claim was already submitted by the time I left the vet and when I arrived home 20 mins later the claim was processed and being mailed out. The only complaint I have is I wish they would reimburse a percentage of the office visit etc just for my vets visit is $70... Other than that I have nothing but 5 stars and will recommend this wonderful company.

I have not had any other insurance for my dogs other than Healthy Paws so I cannot compare but I can tell you that on the only claim (thank god) that i had to make; they were professional, very responsive, caring and the entire thing was taken care of and fully processed in a matter of a couple of weeks. then they followed up to see how our dog was feeling. It is never something you WANT to take advantage of but when and if you do; I cant say enough good things.

Got coverage for my puppy including the "we'll care" option for vet exams, immunizations, flea and tick medicines, etc... So far I have gotten all my claims promptly with no hassles and I did it all electronically by emailing PDFs of my receipts and forms. I have yet to have a medical claim, but based on the experience thus far, I'm not too concerned.

My dog tore her acl. The surgery was 4200 and I got back 3100. Pretty sweet.

My dog tore her acl. The surgery was 4200 and I got back 3100. Pretty sweet.

Embrace handles the Wellness rewards for my pup so efficiently. His routine vaccinations etc. covered by the wellness portion of his insurance make his annual visits a breeze (time and money).

I GOT HEALTHY PAWLS FOR MY JACK RUSSELL BECAUSE THEY SAID THEY SAID RAISE IN COST WOULD BE SMALL. I AM ON DISABILITY AND WATCH MY FUNDS CLOSE EACH MONTH. I GOT THE BILL TO DAY FOR $35.00 MORE FOR ONE YEAR.MY PUP HEALTHY AND I HAVE NEVER FILED A CLAIM. AT THIS RATE MY THE TIME SHE BECOMES A SENIOR PUP THE COST WOULD BE OVER $200.00 FOR HER AND YOU WOULD BE FORCED TO KEEP IT AS NO OTHER PET INSURANCE WOULD GIVE YOU INSURANCE AS SHE WOULD BE TO OLD. JACK RUSSELL CAN LIVE UP TO 16YEARS OLD. I SHOULD OF NEW BECAUSE THE OWNER USE TO BE WITH TRUPANION AND THEY DID THE SAME TRICK AND I DROPPED THEM FAST. THE PRICE IS CHEAP THE FIRST YEAR AND AFTER THAT ----LOOK OUT VERY MISLEADING!

I've had such consistently great experiences with Embrace that I think it's time they took over the country's health insurance for people. If only it could all be run this well. Excellent timely communication. Quick turnaround. Clear emails, appropriate claims processing, helpful personalized responses to inquiries!