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We rescued a young pup last year only to find that he liked to swallow things that weren't meant to be swallowed. Seeing the writing on the wall I decided that maybe we should look into pet insurance. I found a site online that compared a number of pet insurace companies and Healthy Paws had good ratings, so I chose them...and I am so glad I did.I enrolled the young pup at the $100 deductible, 90% coverage rate, then thought maybe we could afford insurance on our older dog, Murphy, a 10 year old dachshund. To my surprise, the cost was almost the same as the younger dog's, although I did choose the $500 deductible, 70% reimbursement. What a fantastic stroke of luck that turned out to be, because Murphy ruptured a disc in his back that required a MRI and then emergency surgery. The people at Healthy Paws were wonderful. The web-site is easy to use and speeds up the claims process tremendously. I received E:Mails to keep me up to date on the process, to request additional information, to let me know the claim was processed etc. and still just to check on how Murphy is doing. Wonderful people, wonderful company...I'm a customer for life!

Submitted Wellness claims and received reimbursesment in about a week. Super easy and their customer service is great. Got emails regarding claims updates every step of the way.

Annoyed with how premiums are going up, but cannot complain at all about how responsive and efficient Trupanion is to cover the costs.

Annoyed with how premiums are going up, but cannot complain at all about how responsive and efficient Trupanion is to cover the costs.

I was very surprised and pleased when I filed my first claim with Trupanion and received my reimbursement 8 days later. Communication was very easy and every time I've had to phone in to speak with someone, they have always been helpful and incredibly nice.

they will cover about 50% of costs

Our one year old golden retriever puppy recently had to have surgery on his leg, which was approximately $3000, along with medications and other fees. We submitted all of the paperwork to Healthy Paws and in less than two weeks had checks in the mail to cover the costs as determined in our plan. They even sent a follow-up email to us asking how the pup was doing. It was very easy to communicate with them and they were very prompt and covered everything they claimed they would. I was very impressed and will continue to use Healthy Paws.

My new puppy Charlie at 4 months developed a cherry eye. We were told by specialist that we should wait, and make sure it did not happen to his other eye. We waited until he was 9 months and the eye fixed, I obtained Healthy Paws Insurance when Charlie was diagnosed with cherry eye. This was considered pre-existing condition, which I understood and was not covered, but was so glad I did get the insurance when he was 4 months, because he later developed entropion of the eyelids and required 2 additional surgeries, which cost over $3000.00. Healthy Paws Insurance covered 90% of both surgeries after 250.00 deductible, which was incredible. The financial burden was lifted by having the insurance and I could focus all my energy on my baby, Charlie. Thank You again Healthy Paws for helping during a difficult time.

What I really liked about this pet insurance was they asked for all the pet's medical history when you purchase a policy. Then they issue a statement of coverage which clearly defines what is a pre existing condition. Some conditions might only be temporary, and you can request a review of that after a certain amount of time. In my case, my puppy had some red lesions around her muzzle from play biting with all her littermates, so skin conditions were a pre existing condition. After 6 months, I called in and they asked for my dog's medical history and had the pre existing condition removed as an exclusion. So far I've submitted claims for $100 for a runny nose, $200 for a urinary tract infection, and another $200 for some behaviour issues and to get a referral from my vet to a dog behaviour therapist (which would also be covered I believe). All have been paid quickly, no hassle. Cheque received within two weeks.

I have been with Embrace for a few months now and so far I am very pleased with my experiences with Embrace. My questions are always answered, the claims are processed quickly and their customer service is excellent. We have been having some GI issues with our Boxer rescue and while that has been stressful, knowing that we have Embrace insurance is helping us through this rough patch and we feel good knowing we have chosen a good pet insurance company for our Boxer boy!