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Trupanion very quickly serviced our claim and met all our expectations. They are everything we hoped for in a pet insurance company when we signed on.

This is my first claim with Embrace and I couldn't be more pleased. It was so nice to not be worried about the cost and focus on my dog getting the care he needed. Was reimbursed in one week. Priceless! Thank you Embrace!

Ugo has been battling allergies since he was very young. Healthy paws has made it less of a strain making sure he gets the proper treatment to get on a great path for a long healthy itch free life. Filing a claim is super easy and their response time is fast and impressive. Will get insurance for all of my future fur babies

I just had a surprise sickness with one of our dogs thatwas rather expensive & once we had all the paper work sent to Healthy Paw because it was his first claim they processed the claim pretty fast, deducted the deductible & paid the 90% as advertised I can not complain they did what they said.

Our rescue dog Scruff tore his ACL on his right knee the 1st year we had him. HP processed he's claims fast and emailed to check on his progress. 3 years later, just as our vet predicted, Scruff tore his left ACL. He had suregery last week and is doing fine, even with the cone of shame. Thanks for such fast and terrific customer service.

I highly recommend Healthy Paws pet insurance. I have had nothing but great experiences with Healthy Paws. Most recently, our pup got into some trail mix last weekend and had an extended stay at the hospital (fortunately, she's recovered!). Throughout the ordeal I was in frequent touch with Healthy Paws. They were incredibly responsive and helpful. I submitted my claims and received a claim response within a day or two. Everything was covered as expected (with the exception of the initial emergency room exam cost). I could not be happier with how the claims were dealt with. I am extremely pleased with their customer service--it was so easy and quick to contact an actual representative who helped answer my questions. No long recordings, no long waits. A very happy customer!

My 3 year old pit bull mix, Indy, has had everything from mange, to ringworm, to kennel cough, to a heart murmur. 10 days ago he had his SECOND TPLO surgery for a torn CCL (ACL). That was two surgeries, one for each knee. These procedures were possible because of Healthy Paws. They have been a true lifesaver. They are everything they advertise and more. I receive my 80% check literally no more than 5 days after they confirm that the procedure has been covered. BTW, they cover what they say they will…with no questions asked. In the past year they have paid approximately 20 claims! The total for these has to be over $7,000… Like I said, we can't live without Healthy Paws!

What can I say. My baby had a surgery on 8th. We filed the claim on 12th. The check arrived on 16th. I really appreciate their care and prompt responses. Thank you very much

My cat was recently diagnosed with liver disease and has begun treatment which I expect will continue for a while. Once my deductible was met, Trupanion paid for the medication and bloodwork as stipulated in my contract. It's my understanding that all future treatment/tests related to his liver disease will also be paid (at 90%). The claim was processed very quickly and payment received in about a week - very fast. The only reason I rated it a 9 instead of a 10 is because when my cat was first diagnosed, they didn't apply the initial bloodwork cost towards my deductible. Their reason was that the bloodwork done was routine. While it was routine, it uncovered the liver disease, and I thought it should be covered because it diagnosed an illness. Anyway, since that time, the two claims related to liver disease that I filed were paid on a timely basis and in the amounts I expected.

My cat was recently diagnosed with liver disease and has begun treatment which I expect will continue for a while. Once my deductible was met, Trupanion paid for the medication and bloodwork as stipulated in my contract. It's my understanding that all future treatment/tests related to his liver disease will also be paid (at 90%). The claim was processed very quickly and payment received in about a week - very fast. The only reason I rated it a 9 instead of a 10 is because when my cat was first diagnosed, they didn't apply the initial bloodwork cost towards my deductible. Their reason was that the bloodwork done was routine. While it was routine, it uncovered the liver disease, and I thought it should be covered because it diagnosed an illness. Anyway, since that time, the two claims related to liver disease that I filed were paid on a timely basis and in the amounts I expected.