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Appreciated the detailed breakdown of cost and reimbursement - well laid out and easy to understand. The turn around time of my reimbursement was reasonable. It's disappointing that I am expected to pay the vet up front first, especially for large amounts. My dog needs to go for surgery. It will cost over $3000 - funds which will take me many months to save. If Trupanion could pay my insurance portion to my vet directly, I would be able to get him into surgery now. Since they won't do that, it will be another 4 months before I can afford the surgery. I feel this defeats the purpose of getting insurance.

Appreciated the detailed breakdown of cost and reimbursement - well laid out and easy to understand. The turn around time of my reimbursement was reasonable. It's disappointing that I am expected to pay the vet up front first, especially for large amounts. My dog needs to go for surgery. It will cost over $3000 - funds which will take me many months to save. If Trupanion could pay my insurance portion to my vet directly, I would be able to get him into surgery now. Since they won't do that, it will be another 4 months before I can afford the surgery. I feel this defeats the purpose of getting insurance.

I began insurance coverage with Trupanion for my cat Sam in September of 2013. He was healthy at that time. Early in 2014 Sam became ill after a routine dental procedure. I was willing to pay whatever I needed to in order to help Sam, and whether or not I had had insurance would have made no difference to me (although certainly, not having insurance would have made things tight for me, budget-wise). Thankfully, after days of tests and treatments in the emergency hospital, Sam was on the road to recovery. I submitted several claims to Trupanion and they were prompt in their response, paying 90% of Sam's medical bills. I am VERY thankful for this company, and appreciate their efficiency and integrity. If only human insurers would take note and do the same!

I began insurance coverage with Trupanion for my cat Sam in September of 2013. He was healthy at that time. Early in 2014 Sam became ill after a routine dental procedure. I was willing to pay whatever I needed to in order to help Sam, and whether or not I had had insurance would have made no difference to me (although certainly, not having insurance would have made things tight for me, budget-wise). Thankfully, after days of tests and treatments in the emergency hospital, Sam was on the road to recovery. I submitted several claims to Trupanion and they were prompt in their response, paying 90% of Sam's medical bills. I am VERY thankful for this company, and appreciate their efficiency and integrity. If only human insurers would take note and do the same!

Setup was easy and fast.Filed a claim in the first month. No debate on payment and recieved my check quickly. Always nice and cheery on phone.

Setup was easy and fast.Filed a claim in the first month. No debate on payment and recieved my check quickly. Always nice and cheery on phone.

I have two yorkies who visit the vet routinely. Not just to be treated for sickness but to receive wellness visits to stay healthy. The visits cost me $200. and I receive the $200.00 back from Embrace just for health checkups and vaccinations! cant beat those numbers and the little guys are happier and healthier. Sandra Budde and Lilli Horvath N Ft Myers Florida

My dog, Daisy, is 10 months old. She was recently diagnosed with allergies, a leaky bladder and an ear infection. The ear infections and allergies have been ongoing, often accompanied with hot spots. Needless to say we've amassed some large vet bills. We are thrilled with our Healthy Paws coverage! Minimal paperwork involved to file a claim. Easy to file via fax or e-mail or USPS. Very quick turnaround. The customer service people are super friendly and helpful. They even checked to see how Daisy was doing after her last episode with the vet. One of the best decisions we made was to get health insurance for our pet. Healthy Paws has been fantastic.

Very satisfied with ASPCA payments on claims. Done in a timely manner representatives helpful and polite

I don't often write reviews of products or services. In the case of the service we received from Trupanion, I felt everyone should know what a great company they are to have on your side. One of our "kids" was diagnosed with pancreatitis, which means antibiotics, tests, fluids. The bills racked up. I submitted the claims for the visits and within two weeks, I had checks in hand. The latest claim I faxed to them at 9:00pm, the next day I had an email saying the check was on its way. I was very impressed and very pleased. Thanks Trupanion for the quick response and follow up!