Very fast claim processing and payment
My dog got nasal cancer and Trupanion was there every step of the way when I needed it the most. Trupanion paid for all the tests and treatments including radiation.
- INSURER:
Trupanion
- POSTED: 05/26/2014
- BY: Maritza
- BREED: Bearded Collie
- AGE OF PET: 7 - 10
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Very fast claim processing and payment
My dog got nasal cancer and Trupanion was there every step of the way when I needed it the most. Trupanion paid for all the tests and treatments including radiation.
- INSURER:
Trupanion Canada
- POSTED: 05/26/2014
- BY: Maritza
- BREED: Bearded Collie
- AGE OF PET: 7 - 10
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Excellent Service
Zack started vomiting on Sunday morning, took him to the generalist, then on Monday to the specialist. They thought he had a small bowel blockage, and were very concerned. After comprehensive testing and consults, he was diagnosed with a severe stomach virus and hospitalized for 3 days.I emailed all bills to Healthy Paws on Thursday and the claim was completed by them on that same day. Amazing service. Everything was handled with such efficiency, and care for a very nervous mom. I'm so glad I moved my pets to them, they process claims so quickly, no games or delaying tactics, they're just first class. I recommend them to everyone who wants the best coverage for their pets and wants a trustworthy company.
Terri
- INSURER:
Healthy Paws
- POSTED: 05/26/2014
- BY: Terri
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Healthy Paws... Fast friendly service!!
I have filed a couple claims with healthy pet and both times they paid the claim within three days!!! They added the ability to file a claim online which makes things incredibly easy. They also follow up to see how my dog is doing, and it's not a boilerplate email either. You can easily and quickly talk to a real person!
- INSURER:
Healthy Paws
- POSTED: 05/26/2014
- BY: Courtney
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Disappointed
I recently had a $5000 claim denied, the only one I had filed in over a year of coverage with multiple pets. The reason they gave for denying the claim was a stretch, at best, saying it was related to a single vet visit my dog had two years ago, taken in for a completely unrelated reason, that the vet could not pinpoint a diagnosis but basically said well, we'll treat her for this because of her breed. I even appealed the claim with a letter from the current vet who did her recent surgery, showing the two incidents weren't connected, and they still denied it. As a vet tech, I know it was not a pre existing condition, and am more than disappointed in their decision. I will say that they had an easy claims process, a quick response time, and pleasant customer service, but all that doesnt make insurance worth it if they wont cover my pets when they should. Coverage cancelled.
- INSURER:
Trupanion Canada
- POSTED: 05/26/2014
- BY: Barbara
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Disappointed
I recently had a $5000 claim denied, the only one I had filed in over a year of coverage with multiple pets. The reason they gave for denying the claim was a stretch, at best, saying it was related to a single vet visit my dog had two years ago, taken in for a completely unrelated reason, that the vet could not pinpoint a diagnosis but basically said well, we'll treat her for this because of her breed. I even appealed the claim with a letter from the current vet who did her recent surgery, showing the two incidents weren't connected, and they still denied it. As a vet tech, I know it was not a pre existing condition, and am more than disappointed in their decision. I will say that they had an easy claims process, a quick response time, and pleasant customer service, but all that doesnt make insurance worth it if they wont cover my pets when they should. Coverage cancelled.
- INSURER:
Trupanion
- POSTED: 05/26/2014
- BY: Barbara
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Take your love to the next level!
My french bulldog Lola has been covered by Healthy Paws since 2011, and I can't say enough good about them. If you truly love your pet you should get them coverage thru HP. Dont get caught off guard by unexpected accidents/illness and have to think about your checking account balance first before giving your best friend the care they deserve. They have seen her thru skin allergies to a recent hemilaminectomy which ran upwards of $8,000. Just look at the monthly fee as a savings account for their care. I recently signed up my rescued persian kitty grace, because I want her to have the same advantage that Lola has had and will continue to have. xoxo
- INSURER:
Healthy Paws
- POSTED: 05/26/2014
- BY: Laurel
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Grateful for Trupanion
We switched to Trupanion based on our vet's recommendation in April 2014 and could not be happier. Our Nena came upon a bit of a rough patch right after signing up and so grateful we did. Trupanion has helped us make it easier to keep Nena healthy.
- INSURER:
Trupanion Canada
- POSTED: 05/26/2014
- BY: Teresa
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Grateful for Trupanion
We switched to Trupanion based on our vet's recommendation in April 2014 and could not be happier. Our Nena came upon a bit of a rough patch right after signing up and so grateful we did. Trupanion has helped us make it easier to keep Nena healthy.
- INSURER:
Trupanion
- POSTED: 05/26/2014
- BY: Teresa
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Everything I could ask for - and then some.
I've had health insurance coverage for all the dogs I've owned over the past 18 years, and have had experience with other companies, including the ones that were top rated at the time. Healthy Paws is the best thing that ever happened to pet owners. I've recently gone through a heart-breaking diagnosis and eventual death of a six-year-old, healthy Airedale Terrier. His previous owner died from cancer, and we adopted him through Airedale Rescue at the age of five. We had all his medical records, and he was a healthy, lively dog. We insured him with Healthy Paws as soon as he joined our family. He had lived with us for only seven months when he was diagnosed with a very rare and deadly form of lymphoma. There is one drug that can prolong a good quality of life for shorter or longer times, and his first treatment appeared to be very successful. Unfortunately, in eliminating the active cancer cells, it also destroyed his bone marrow. We hoped he could recover his ability to regenerate essential white blood cells, neutraphils, and platelets, and he showed signs of improvement. In all our efforts to save him, Healthy Paws never let us down, making it possible for us to do what was best for him instead of worrying about how we could afford to do it. After six weeks of fighting, he lost all the progress he had made, and it was apparent that he had nothing left to fight with. We decided, under no pressure from anyone, that the time had come to end his ordeal. There was nothing l
- INSURER:
Healthy Paws
- POSTED: 05/26/2014
- BY: Bonnie
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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