Find and read reviews with confidence

Friendly and informative

Good rates although they keep increasing. Helpful and friendly service.

We adopted a 9-week puppy and had a number of vet visits in the first few months. Nationwide's pet insurance was extremely easy to follow and made it possible for us to focus on our puppy's health and well-being without worrying too much about any complication paperwork for reimbursements. Thank you..

Because every time I have ask for anything everyone is so nice and take care of what I ask for .

It was a relief to have a quick response to the claims. I was able to care more about my pet instead of dealing with money and the insurance company. Thank you!!

We have had our two cats for almost two years now and are constantly reminded how much we love Healthy Paws. Our oldest cat started having GI issues last year and went through a lot of testing. Thanks to Healthy Paws, we were able to get to the root of the issue and he now has meds and prescription food that work well for him. However, we had our biggest scare a few weeks ago when our youngest cat became sick in the evening and we rushed him to an emergency clinic. We were told he needed emergency surgery and we didn't even think twice about the price, thanks to Healthy Paws. When I got the insurance claim back, I was floored by the ease of the process and comprehensiveness of our plan. We even got a check in email from them to see how he was recovering! Healthy Paws has made being a pet owner so much easier and given us the peace of mind we need. Anytime we leave them with a cat sitter, it is so comforting to be able to let them know we have pet insurance and in case of an emergency, make sure the cats get the care they need -- no matter the price!

Great reimbursement, ease of use, good coverage.

Posting claims, claims processing, and payment submission is always very smooth. Never a problem with Trupanion and my fur child and I have been with them for at least 9 years now.

I have always wondered if the expense was worth it, until my dog, fairly healthy, experienced some major health issues over a period of eleven months that eventually took her life. The knowledge that she had health insurance, that I had assistance that would allow me to make decisions without having to consider cost, really helped during this very stressful and difficult time. When I had to contact Customer Service, the representative was fantastic, supportive, compassionate and sincerely empathetic.

This is one of the nicest emails I’ve receive in a long time. How sweet of your company to write an email like this. It means a lot. Louie is doing great. We were very concerned and worried about the big bump we found and of course were fearing the worse. But thankfully it turned out as good news. Again thanks for caring. Great customer service.