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I have been with Healthy Paws for over 5 years with one dog and put my second dog on 2 years ago. I have been pleased over the years with all that they cover and the ease of understanding what is covered and by how much. They are VERY prompt with their payments and I often have it in less than 10 business days. There customer service folks are kind, helpful and easy to work with. I have had one small, just a few dollars, increase in the last 5 years.

This pet insurance company is the best. Excellent customer service and do very easy to file a claim! Just send a pic of the bill and the money is promptly deposited into your bank account!

Thank you for canceling my policy after my cat passed away without calling it out. That makes our family feel so touched.

I love having nationwide because when my pup gets sick I never have to worry how I’m going to pay for it. My pup comes first!

Friendly and informative

Good rates although they keep increasing. Helpful and friendly service.

We adopted a 9-week puppy and had a number of vet visits in the first few months. Nationwide's pet insurance was extremely easy to follow and made it possible for us to focus on our puppy's health and well-being without worrying too much about any complication paperwork for reimbursements. Thank you..

Because every time I have ask for anything everyone is so nice and take care of what I ask for .

It was a relief to have a quick response to the claims. I was able to care more about my pet instead of dealing with money and the insurance company. Thank you!!

We have had our two cats for almost two years now and are constantly reminded how much we love Healthy Paws. Our oldest cat started having GI issues last year and went through a lot of testing. Thanks to Healthy Paws, we were able to get to the root of the issue and he now has meds and prescription food that work well for him. However, we had our biggest scare a few weeks ago when our youngest cat became sick in the evening and we rushed him to an emergency clinic. We were told he needed emergency surgery and we didn't even think twice about the price, thanks to Healthy Paws. When I got the insurance claim back, I was floored by the ease of the process and comprehensiveness of our plan. We even got a check in email from them to see how he was recovering! Healthy Paws has made being a pet owner so much easier and given us the peace of mind we need. Anytime we leave them with a cat sitter, it is so comforting to be able to let them know we have pet insurance and in case of an emergency, make sure the cats get the care they need -- no matter the price!