All representatives were very helpful.
Your service is wonderful...My one question is when you bring an obviously sick pet to the veterinarian, why is the exam to determine what is wrong with your pet not covered. I was not bringing our pet in for a wellness visit.
- INSURER:
Trupanion
- POSTED: 06/06/2014
- BY: Ronni
- BREED: Tabby
- AGE OF PET: 7 - 10
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All representatives were very helpful.
Your service is wonderful...My one question is when you bring an obviously sick pet to the veterinarian, why is the exam to determine what is wrong with your pet not covered. I was not bringing our pet in for a wellness visit.
- INSURER:
Trupanion Canada
- POSTED: 06/06/2014
- BY: Ronni
- BREED: Tabby
- AGE OF PET: 7 - 10
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Quick and accurate response
I finally decided to buy insurance for my dogs and wasn't sure how it would work. My 8 month old puppy wouldn't stand up the night before I was leaving for vacation and my vet was closed. I had to take her to the ER for an exam and, it turned out, an enema. The bill was about $190.00. I submitted the claim on a Wednesday, had a response on Saturday and received my check the following Thursday. Excellent service!
- INSURER:
Pets Best
- POSTED: 06/06/2014
- BY: Cheryl
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
- INSURER:
Trupanion
- POSTED: 06/05/2014
- BY: Del
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
- INSURER:
Trupanion Canada
- POSTED: 06/05/2014
- BY: Del
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Torn acl
This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
- INSURER:
Trupanion
- POSTED: 06/05/2014
- BY: Cheryl
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Torn acl
This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
- INSURER:
Trupanion Canada
- POSTED: 06/05/2014
- BY: Cheryl
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Easy and quick claims process!
Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.
- INSURER:
Trupanion
- POSTED: 06/05/2014
- BY: Confidential
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Easy and quick claims process!
Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.
- INSURER:
Trupanion Canada
- POSTED: 06/05/2014
- BY: Confidential
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent customer service and great benefits
I had another insurance company years ago for my other doggies and they can't even compare with the ASPCA insurance. They denied more than they paid, and we never knew when we might get reimbursed. We also always had to have the vet fill out the claim forms. None of that now. I can't tell you how pleased we are with all facets of our experience with the ASPCA and Kim, our customer rep
- INSURER:
ASPCA
- POSTED: 06/05/2014
- BY: Carol
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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