Healthy Paws level of customer service is amazing!
I can not say enough about Healthy Paws customer service!!!After years of being EXTREMELY unhappy with our insurance provider, we conducted extensive research and settled on Healthy Paws insurance for our new puppy, Badger, hoping for the best. Unfortunately, Badger was hit by a car and passed away. To our surprise, we received 2 sympathy cards with handwritten notes from the HP staff along with a claim that was settled within hours.
We happily purchased HP for our new rescue puppy, who was just diagnosed with a tick borne illness he contracted when he was a stray. Once again, our claim was settled and a check mailed within hours, not weeks. HP provided a very clear, detailed explanation of benefits. We could not be happier and recommend this company to everyone we see with a pet!
After several claims with
I continue to be blown away by your company...your level of compassion, response time, and coverage.
- INSURER:
Healthy Paws
- POSTED: 06/16/2014
- BY: Carrie
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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You guys are amazing.
We're so consistently pleased with our choice in Embrace. We tell everyone who will listen to us about your services and how spectacular both your approach to this process is, but most importantly how amazing your staff is.
We're getting married this year and being out 3k for this procedure would have seriously hampered our ability to move forward with that but we always would have paid it to keep our precious boy with us. At the end of the day though that's one of the greatest things about Embrace - it makes doing the right thing for our pets the easy decision.
Thank you so much.
- INSURER:
Embrace
- POSTED: 06/16/2014
- BY: Daniel
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Pleased with my service with Embrace.
Check was sent out like they said. This is our fourth year having Embrace.
- INSURER:
Embrace
- POSTED: 06/16/2014
- BY: Pat
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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SImply the best, fastest and most responsive
My 5 month old Chocolate lab started limping and soon we found out that he had to go through surgery which amounted to about $4,000. Thankfully I have HealtyPaws. They completed my claims in a matter of hours, their deductible is $100/Year and they reimburse up to 90% of everything but consultations, they even check personally on how Charlie is doing. Without them I would have had to give Charlie away of been buried in debt. I cannot thank them enough and I think 10 is even too low for them.
- INSURER:
Healthy Paws
- POSTED: 06/16/2014
- BY: David
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Gastroenteritis and Anorexia
Who would have thought that their puppy would get hold of a corn cob after a family get together and stop eating or drinking? Then not pooping and throwing up? Had to take my baby to the vet and he had Gastroenteritis and Anorexia, and sadly had to go onto an IV and spend the afternoon at the vet for barrium and a series of rays. @ days later he was feeling much better, but I will be counting the cobs the next time. ASPCA pet insurance put my mind at ease when it came to the bills. Easy to file claims and a fast turnaround on payment. Thans ASPCEA
- INSURER:
ASPCA
- POSTED: 06/16/2014
- BY: Brenda
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Thankful for pet insurance
We have a nine month old puppy who has had a variety of illness from gastro to pneumonia to suspected leg disease. In the first 30 day free trial he got sick and our vet bill was over 700.00 dollars. Trupanion paid 90 percent of all bills except the vet visit. The check was in the mail within a week of the forms submitted. They have paid for exrays, medication. They have always been helpful and seem genuinely concerned about my pet. This is my first experience with pet insurance and now I wouldn't be with out it.
- INSURER:
Trupanion Canada
- POSTED: 06/16/2014
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Thankful for pet insurance
We have a nine month old puppy who has had a variety of illness from gastro to pneumonia to suspected leg disease. In the first 30 day free trial he got sick and our vet bill was over 700.00 dollars. Trupanion paid 90 percent of all bills except the vet visit. The check was in the mail within a week of the forms submitted. They have paid for exrays, medication. They have always been helpful and seem genuinely concerned about my pet. This is my first experience with pet insurance and now I wouldn't be with out it.
- INSURER:
Trupanion
- POSTED: 06/16/2014
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Healthy Paws is great !
We switched to Healthy Paws last year and could not be more pleased. There are no benefit schedules; any illness or accident is covered at the selected level and claims are promptly processed and paid. We chose the 80%, $250 deductible level and our June 3 claim was paid on June 9.We would pay any amount of money for our dog's health but it's extremely reassuring to know that he has such excellent coverage for any medical issue that might arise.
- INSURER:
Healthy Paws
- POSTED: 06/15/2014
- BY: Dale
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Great service/efficient processing
Highly recommend Trupanion.Service reps are friendly, caring and helpful
Claims are processed promptly
- INSURER:
Trupanion Canada
- POSTED: 06/14/2014
- BY: Shelagh
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great service/efficient processing
Highly recommend Trupanion.Service reps are friendly, caring and helpful
Claims are processed promptly
- INSURER:
Trupanion
- POSTED: 06/14/2014
- BY: Shelagh
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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