Pre Existing Condition claim
I have always had pet insurance. This was an option through work. They easily take your money but when it comes down to a claim, they find a reason to not pay the claim.
My dog tore her ACL and they denied her claim because they said it was a pre existing condition because she tore her ACL in her other leg years ago!!!
I have filed a complaint with the Department of Insurance!
- INSURER:
Pets Best
- POSTED: 06/10/2022
- BY: Tara
- BREED: Bichon Frise Mix
- AGE OF PET: 7 - 10
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the person who took care of my policy was very helpful
the person who took care of my policy was very helpful
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Haydee
- BREED: Shiba Inu
- AGE OF PET: 0 - 3
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Glad we picked Trupanion!
A worthwhile investment, timely response, reasonable claims coverage.
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Excellent fast and knowledgeable customer service
Excellent, fast, and knowledgeable customer service
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Richelle
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I have had a true calming experience taking to all agents.
I have had a true calming experience taking to all agents. I appreciate the support and the kind heartfelt wishes for my pets health.
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Siria
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Excellent fast and knowledgeable customer service
Excellent, fast, and knowledgeable customer service
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Richelle
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Sign up was easy. All information was there
Sign up was easy. All information was there
- INSURER:
Trupanion Canada
- POSTED: 06/10/2022
- BY: Dawne
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Claim handled promptly and fairly
The team communicated with me frequently to let me know what was happening with the claim. The amount paid was exactly what I had calculated, based on the policy terms.
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Peggy
- BREED:
- AGE OF PET: 0 - 3
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Nikki McNeil
Youâve always been excellent at handling all of my pet experiences!!
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Nikki
- BREED:
- AGE OF PET: 0 - 3
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