Great Service and Fast Claims
I rescued a Greyhound that got a sudden illness. Pets Best came to the rescue and was a HUGE help for me and for Max's medical bills! I filed my claim and was reimbursed extremely fast. I can't say enough good things about this company and what they do for people facing large vet bills like myself.
- INSURER:
Pets Best
- POSTED: 07/03/2014
- BY: Evelyn
- BREED: Greyhound
- AGE OF PET: 7 - 10
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Dealing with Cushings
Sofia had to have several blood and urine tests to determine that she does have Cushing. I submitted the claims which were handled quickly and the checks arrived in the mail promptly.My only negative thing about the way the claims are handled is that it may seem that in NYC, where I live, the cost of those tests are higher than the allowance set by Petshealth Care Plan. So it was a bit costly for us.
Otherwise, the phone people were very helpful, polity and caring.
- INSURER:
ASPCA
- POSTED: 07/03/2014
- BY: Silvia
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Brand new customer and I'm already impressed
I just signed my dog up yesterday for Trupanion and I am already extremely impressed with their customer service. I had a few questions about changing my policy, hopped onto the online chat and Cory was able to help me out with all of my questions. He was able to answer everything, double checked the fine print for me, and was very friendly and personable. It's only day 2 of my policy and I'm already very pleased with the customer service I have received.
- INSURER:
Trupanion
- POSTED: 07/03/2014
- BY: Kelli
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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Brand new customer and I'm already impressed
I just signed my dog up yesterday for Trupanion and I am already extremely impressed with their customer service. I had a few questions about changing my policy, hopped onto the online chat and Cory was able to help me out with all of my questions. He was able to answer everything, double checked the fine print for me, and was very friendly and personable. It's only day 2 of my policy and I'm already very pleased with the customer service I have received.
- INSURER:
Trupanion Canada
- POSTED: 07/03/2014
- BY: Kelli
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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One of the best decisions we made this year...
Healthy Paws has really been a blessing for us with our little guy, Jake. Submitting claims couldn't have been easier and everyone we corresponded with was very friendly and compassionate - you can tell they truly care about their customers. Jake is 100% recovered from his bladder surgery and it's such an amazing feeling knowing that you can take care of you pets without having to mortgage your future! The reimbursement came much sooner than I anticipated and our first experience with Healthy Paws was nothing short of amazing!
- INSURER:
Healthy Paws
- POSTED: 07/03/2014
- BY: Jerrod
- BREED: Terrier Mix
- AGE OF PET: 7 - 10
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Awesome!
I have a Cairn Terrier, 8 1/2 years old. He has experienced some dental issues involving extractions. Also he had a small fatty tumor removed. ASPCA has always been there for us. Service is exceptional. I feel that the premiums are reasonable as well as the reimbursement. The claims have always been processed timely. Thank you ASPCA.
- INSURER:
ASPCA
- POSTED: 07/03/2014
- BY: Ewana
- BREED: Cairn Terrier
- AGE OF PET: Over 11 years
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excellant service
No hassle, everything ran smoothly
- INSURER:
Embrace
- POSTED: 07/03/2014
- BY: jane
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Highly recommend
my pet became ill and in a matter of days the vet and hospital bills were extensive. Unfortunately, in the end, I had to put my faithful companion to sleep. Pets Best was very sympathic to my feelings and processed my claims in a timely manner. I highly recommend them to all my friends who have pets. Thank you.
- INSURER:
Pets Best
- POSTED: 07/03/2014
- BY: Nadine
- BREED: Standard Schnauzer
- AGE OF PET: 7 - 10
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Very Helpful - Speedy Service
Trupanion was very helpful. I called before my dog went in for surgery to ask about a pre-approval. They sent the form right away. The surgery was covered. My vet also had an express claim form that was sent directly to Trupanion. We knew before the surgery how much we had to pay and what additional things were not covered under the insurance. Great service
- INSURER:
Trupanion
- POSTED: 07/03/2014
- BY: R.Greiff
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very Helpful - Speedy Service
Trupanion was very helpful. I called before my dog went in for surgery to ask about a pre-approval. They sent the form right away. The surgery was covered. My vet also had an express claim form that was sent directly to Trupanion. We knew before the surgery how much we had to pay and what additional things were not covered under the insurance. Great service
- INSURER:
Trupanion Canada
- POSTED: 07/03/2014
- BY: R.Greiff
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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