Find and read reviews with confidence

Pet's Best is the Best! So thankful for everything they've done for both my babies! They've been there through IBS, colitis, back surgery, multiple MRIs, vestibular events, and much, much more. Last year they paid a $2,500 IVDD claim. Never be without pet insurance. And never be without Pet's Best.

Trupanion is a great service. My boxer had to get a TPLO and I had to take off work to take care of her. After the surgery and taking off work I was worried because the surgery was very pricey. Trupanion covered 90% and it was extremely easy to fill out the claim. They kept in contact with me several times to let me know the status of the claim! I am extremely pleased with them and highly recommend them!

Trupanion is a great service. My boxer had to get a TPLO and I had to take off work to take care of her. After the surgery and taking off work I was worried because the surgery was very pricey. Trupanion covered 90% and it was extremely easy to fill out the claim. They kept in contact with me several times to let me know the status of the claim! I am extremely pleased with them and highly recommend them!

your company is the very best and I will always recommend to friends or whoever

My one year old dog was denied Acl surgery. They didnt even have all the documents in front of them before they denied her. Calling it a pre existing condition. 2 board certified specialist looked at my dog in person and reviewed her radiographs and said this accident just happened. when i called asking why she was declined before her radiograph report was even looked at, i was insulted and called a bad pet owner because i didnt witness the accident, in my fenced in yard. They cant be convinced it happened. I had 2 veterinarians calling them telling them this was not a pre existing condition. Plus 2 surgeons but it still didnt matter. Once again, denied before having the original radiograph report says it all.

I am a pretty impatient person. I have no problrms with the prompt responses from this company. I have made teo claims so far and have not had to wait for a response that they reeived the claim. I have also been impressed with the prompt payment of the claim. Keep up the good work.

As soon as Trupanion received the claim info from my vet they notified me of the receipt and within 2 workdays had processed my claim and order the check for my reimbursement. It couldn't have been easier for faster.

As soon as Trupanion received the claim info from my vet they notified me of the receipt and within 2 workdays had processed my claim and order the check for my reimbursement. It couldn't have been easier for faster.

I have two dachshunds, and for anyone that knows the breed, knows they come with a laundry list of ailments they're prone to. Although my boys have - few pre-existing conditions which are not covered(and I am fine with this because I knew it was the way of things before enrolled) I still have had not one problem getting our claims reimbursed. In fact, one of our dogs seems to have something every other month wrong with him, and we would not be able to keep up with the bills and the care for these guys without embrace. Aside from the claims, the customer service is out of this world, and communication is that of no other company I have encountered thus far. I was previously enrolled with another company who I always had issues with specifically in the claims department and I switched to embrace and have not been let down yet. I have even recommended embrace to other family members - Thanks for kicking butt embrace!!!

Once claim was sumitted, Embrace prosessed in a very timely manner. Excellent service and extremely happy with the quick response.