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Trupanion is reliable, very straight forward,and easy to deal with company. We have an English Bulldog puppy and in his 7 months of life he has already had two surgeries in which we probably would not have been able to afford unless we had Trupanion. They not only have enhanced the life of our Rocko but our lives as well by helping us financially and allowing us to take great care of our pet!

My rescue dog,Riley, tore her cruciate ligament while chasing a bunny. She needed surgery to repair the ligament and it was quite costly. We submitted a claim to Trupanion and within 2-3 weeks 90% of the claim was reimbursed to us after we paid the deductible. Riley also has an ongoing liver problem and Trupanion also reimburses us for 90% of the monthly cost for medicine. I am very glad that we made the decision to insure Riley.

My rescue dog,Riley, tore her cruciate ligament while chasing a bunny. She needed surgery to repair the ligament and it was quite costly. We submitted a claim to Trupanion and within 2-3 weeks 90% of the claim was reimbursed to us after we paid the deductible. Riley also has an ongoing liver problem and Trupanion also reimburses us for 90% of the monthly cost for medicine. I am very glad that we made the decision to insure Riley.

Awhile back I had VPI for medical. They kept raising rates and reimbursing very little. I decided to switch to Trupanion. At first with a high deducible, which we could rarely meet. We recently decided to substantially decrease the deductible; but obviously increasing the monthly premium by quite a bit. Out dog was getting older (10 years) and thought that at that age he 'might' be having more health issues. Well, just a few months after doing so he has had those 'issues'. At this point we have had well over $6,000 in vet and hospital bills. We are still in the process of his diagnosis/treatment. SO far, Trupanion has been VERY understanding and responsive. We shall see how the future goes, but at this point I only have the highest regard for Trupanion. They appear to be very compassionate and responsive. Time will tell, but at this point they have been MUCH better than the prior insurance company. Our Rocky is a miniature Schnauzer about 10 years old. He has VERY high blood pressure which the 'docs' cannot seem to lower or diagnose the cause. HOPEFULLY...this will be resolved soon. Rocky is our boy; part of our family. And this is VERY stressful times. It is good to know that we have a great insurance company who is there to help us through this medical issue. EVERY time I call Trupanion they are VERY helpful and compassionate. NOT like the other company. My suggestion...give them a shot!!

Awhile back I had VPI for medical. They kept raising rates and reimbursing very little. I decided to switch to Trupanion. At first with a high deducible, which we could rarely meet. We recently decided to substantially decrease the deductible; but obviously increasing the monthly premium by quite a bit. Out dog was getting older (10 years) and thought that at that age he 'might' be having more health issues. Well, just a few months after doing so he has had those 'issues'. At this point we have had well over $6,000 in vet and hospital bills. We are still in the process of his diagnosis/treatment. SO far, Trupanion has been VERY understanding and responsive. We shall see how the future goes, but at this point I only have the highest regard for Trupanion. They appear to be very compassionate and responsive. Time will tell, but at this point they have been MUCH better than the prior insurance company. Our Rocky is a miniature Schnauzer about 10 years old. He has VERY high blood pressure which the 'docs' cannot seem to lower or diagnose the cause. HOPEFULLY...this will be resolved soon. Rocky is our boy; part of our family. And this is VERY stressful times. It is good to know that we have a great insurance company who is there to help us through this medical issue. EVERY time I call Trupanion they are VERY helpful and compassionate. NOT like the other company. My suggestion...give them a shot!!

I filed for pre-certification in order to be aware of the cost of the procedure, I might as well have sat on my ass and not done anything because the explanation of benefits is bull. They write part of the instructions in the email and part in the Explanation of Benefits, so when you try to contest because the refund you received was not correct, they have the right to say, "Well we did inform you of everything in the e-mail". I feel robbed. I have been a customer for over 3 years and I cannot believe that this is how customers are treated. I have recommended Embrace for years to family and friends and even to the Vet because I was so happy with their service. After my awful experience I will not be doing so again.

I still cannot believe how efficient and professional Pets Best is- to me you are an example of how companies should operate and how they should treat customers! Being that our dog Max is my son's Service Dog makes it that much more important-thank you Pets Best!

This is my first year and first two claims with Healthy Paws. Not only were the claims processed and reimbursements sent within a few days but a representative followed up to see how my pet is recovering from his tummy issues. I couldn't be happier that I switched my pup to this company.

Goliath was vomiting with bloody diarrhea on a Sunday. Really sick. After a night on iv at an emergency pet hospital, he was much better and now is fine. Healthy Paws paid every penny according to the policy. It saved me $931 and I was impressed by the the professional and caring HP staff. Thanks for making it easy and not acting like an insurance company for humans!

I tell everyone I know and even strangers I run into with pets to get Healthy Paws Pet insurance - top of the line healthcare. GREAT service - quick response time - caring employees - I could go on and on. Gives me peace of mind that my dogs will get hte best care without fail should anything happen, which, inevitably, it does.